On Call Banquet Server

4 weeks ago

Metairie, United States Best Western Plus Full time
Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared and on a timely manner.

Requirements

  • Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
  • Processes guests' orders and ensures all items are prepared properly and in a timely manner.
  • Communicated with host/hostess, busser, and kitchen staff to ensure guest satisfaction with the food and service.
  • Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
  • Clears and resets table and the end of each course or upon completion of the meal.
  • Prepares guest checks that itemize and total meal costs and sales tax
  • Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws
  • Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State, and Local laws.
  • Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
  • Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
  • May serve as a cashier.
  • Performs other duties as assigned.

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