Customer Service Representative

4 months ago

West Valley City, United States Altec Industries Full time

Why Join Altec?

If you're considering a career with Altec, there's never been a better time to join us Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service and that's why we're the ideal place for you to grow your career.

Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.

Our auction subsidiary, JJ Kane, currently has an opening for a Customer Service Representative in our offices located in Salt Lake City, UT. The ideal candidate will have a strong focus on Customer Satisfaction, working to ensure our outside customers, vendors, consignors, buyers, suppliers, as well as internal customers are happy with our results.

JJ Kane auctions all types of used equipment including: bucket trucks, digger derricks, construction equipment, back hoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars and more We encourage you to check out our company websites to explore our company's strong history. Please go to www.altec.com , and www.jjkane.com to learn more.

Major Responsibilities May Include:

Interacts directly with customers in a professional manner

Handles timed auction payouts, interacting with consignors and buyers

Authorizes purchase orders for Service Centers and other Suppliers

Handles AP review for timed auction invoices

Review photos from Service Centers and third-party holding yards

Audit items and funnel to correct workflow status

Demonstrates consistent progress towards proficiency in areas of training (defined by training objectives document)

Attends classroom and online training sessions to enhance skills and build knowledge

Work with Managers to: Create and maintain streamline processes to record lot issues from buyers for review

Create and maintain database to track lot issues after the sale to improve quality

Create and maintain database to track refund issues

Participates in continuous improvement events when requested

All other duties as assigned

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Education, Experience and Skills Required:

High School Diploma or GED required

Bachelors Degree preferred

Bilingual - English/Spanish a bonus

A minimum of three years of experience in customer service, sales or marketing

Bachelors Degree will be considered in lieu of 2 years of experience

Bilingual and able to read, write and speak Spanish proficiently preferred

Title experience preferred

PC Skills using spreadsheets, word processing, and other office management applications required

Excellent written and verbal communication skills

Must be able to work independently to manage their time and tasks

Mechanical aptitude, product or industry knowledge preferred

Must demonstrate the ability to multi-task, prioritize and meet deadlines while producing quality work

Demonstrated Customer and People Skills

Must be able to work in a team environment

ALTEC VALUES

Customer first Enjoyment of work Family Financial stability Integrity

People are our greatest strength Quality Spiritual development Teamwork

Benefits

Among our core values is a focus on family and financial stability, and we believe it is important to provide associates with a competitive benefits package. Highlights of Altecs benefits package are listed below.

Learn more by visiting Compensation & Benefits Altec Inc

Medical, Dental, and Vision Health Care Plans

Retirement Savings Plan Traditional 401(k) or Roth 401(k)

Tuition Reimbursement Program

Company Holidays, Paid Vacation, and Vacation Purchase

Company Wellness Programs (Physical, Social, Emotional, Spiritual, Financial)

Personal and Professional Learning/Development Opportunities

Plus more

Altecs values-based culture provides opportunities for associates to have a fulfilling professional career while maintaining a work-life balance and consistent work schedule .

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

  • Customer Service Representative

    1 month ago

    West Valley City, Utah, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both over the phone and in person.Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    West Valley City, Utah, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our West Valley, UT branch location.This is an excellent opportunity for someone who is bilingual in English and Spanish, has previous experience in a customer-facing role, and is looking to...

  • Customer Service Representative

    4 weeks ago

    West Valley City, United States PostNet - UT115 Full time

    Benefits: Health insurance Opportunity for advancement Paid time off What to learn what it takes to run a business? Want to work towards running your own store one day? This is the opportunity for you. Benefit/Perks Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Company Overview Since 1993, PostNet has...

  • Customer Service Representative

    5 months ago

    West Valley City, United States UniFirst Full time

    Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Provideexcellent customer service to both customers and UniFirst personnel. Perform accounts receivable duties:calling on outstanding account Customer Service Representative, Customer Service, Representative, Accounts Receivable, Manufacturing,...

  • Customer Service Representative

    2 weeks ago

    West Valley City, Utah, United States Spoonful of Comfort Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Spoonful of Comfort. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle customer inquiries and complaints in a...

  • Customer Service Representative

    2 months ago

    West Valley City, Utah, United States Security Finance Full time

    Unlock Your Potential with Security FinanceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, helping them navigate their financial needs, and building strong relationships with our...

  • Customer Service Representative I

    5 months ago

    West Valley City, United States Utah Retirement Systems Full time

    Plays a critical role in PEHP's efforts to serve and create value for our members by helping them understand their benefits, avoid payment surprises, navigate healthcare complexity, resolve problems, and make good benefit decisions. Performs a variet Customer Service Representative, Customer Service, Representative, Processing, Benefits, Policy, Retail

  • Customer Service Representative

    2 weeks ago

    Texas City, Texas, United States Super Service Full time

    Job Title: Telesales RepresentativeSuper Service is seeking a highly motivated and customer-focused Telesales Representative to join our team. As a Telesales Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Field inbound and outbound...

  • Customer Service Representative

    5 months ago

    West Valley City, United States *Eagle & Flint Full time

    Eagle & Flint, a renowned independent clothing company, is seeking a friendly and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional support and assistance throughout their shopping experience. Your dedication to delivering...

  • Customer Service Representative

    4 weeks ago

    Texas City, Texas, United States Weeks Service Company Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Weeks Service Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide product and service information to customersResolve product and service problems...

  • Customer Service Representative

    1 month ago

    Valley City, North Dakota, United States BEK Communications Full time

    Customer Support RepresentativeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. This role is responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Respond to customer calls, emails, and chats in a timely and...

  • Customer Service Representative

    2 months ago

    Valley City, United States Dacotah Bank Full time

    As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive...

  • Customer Service Representative

    2 weeks ago

    West Valley City, United States Ace Recycling and Disposal Full time

    Job Description Ace needs a Customer Service Representative. Job description is: To serve customer needs or problems with a professional attitude, while processing company service agreements, expenses, and sales in the most effective efficient manner possible. Knowledge of computers and programs a must. Must have Knowledge of excel. Bilingual Spanish...

  • Customer Service Representative

    6 days ago

    West Islip, New York, United States Catholic Health Service Full time

    Overview:Catholic Health Service is a leading healthcare provider with a strong commitment to excellence. We are seeking a skilled Customer Service Representative to join our team at Good Samaritan University Hospital.Job Details:The Customer Services department covers the Main Entrance and Baxter Entrance, providing visitors with wayfinding, patient...

  • Customer Service Representative

    6 days ago

    Oklahoma City, Oklahoma, United States D3S Service Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at D3S Service. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer incoming calls in a professional and courteous mannerPerform marketing and sales...

  • Customer Service Representative

    1 month ago

    Jersey City, New Jersey, United States SERVICE PROFESSIONALS, INC. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Union, NJ.Our MissionAt Service Professionals, we are committed to delivering exceptional customer experiences that exceed our customers' expectations.What We OfferExceptional Benefits: Comprehensive health and dental...

  • Customer Service Representative

    1 month ago

    Jersey City, New Jersey, United States SERVICE PROFESSIONALS, INC. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Union, NJ.Our MissionAt Service Professionals, we are committed to delivering exceptional customer experiences that exceed our customers' expectations.What We OfferExceptional Benefits: Comprehensive health and dental...

  • Customer Service Representative Fueler/Washer

    2 weeks ago

    West Valley City, Utah, United States Penske Truck Leasing Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative Fueler/Washer to join our team at Penske Truck Leasing. As a key member of our operations team, you will be responsible for ensuring that our customers' vehicles are fueled, clean, and safe before they hit the road again.This is a fantastic opportunity to...

  • Professional Sales Representative

    4 weeks ago

    West Covina, California, United States Inside Sales Representative Full time

    Job OpportunityWe are seeking a highly motivated and results-driven individual to join our sales team as an Inside Sales Representative. As a key member of our team, you will be responsible for selling food service equipment and supplies to new and existing customers.Key Responsibilities:Present and sell company products and services to customersProcess,...

  • Guest Service Agent

    5 months ago

    West Valley City, United States Global Parking Systems LLC Full time

    Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one...