Customer Support Specialist

3 weeks ago


Downey, United States Prime Tech Enterprises Full time

Prime Tech Enterprises is a sales and client management firm dedicated to delivering exceptional solutions to our clients. We specialize in sales and customer acquisition, striving to provide unmatched service and results for our exclusive clients. As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Support Specialist.

Responsibilities:

  • Interact with current and prospective customers in a professional and friendly manner, addressing inquiries, providing information about our clients products/services, and offering assistance to ensure their needs are met.
  • Facilitate sales presentations to customers with the goal of enrolling them in our clients available services
  • Troubleshoot and resolve customer issues, concerns, or challenges promptly, escalating complex problems to appropriate team members when necessary.
  • Develop a deep understanding of our products and services to effectively communicate their features and benefits to clients, aiding in upselling and cross-selling opportunities.
  • Maintain accurate and detailed records of client interactions, inquiries, feedback, and resolutions in our CRM system.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client interactions and needs.
Qualifications and Skills:
  • Previous experience in customer support, client management, or a related field is preferred.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong problem-solving abilities with a customer-centric approach.
  • Proficiency in using CRM software and other relevant tools.
  • Detail-oriented with excellent organizational skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Empathetic and patient demeanor when dealing with client inquiries and concerns.
Education:
  • High school diploma or equivalent; Bachelor's degree preferred.


#Li-Onsite

  • Downey, California, United States CodeForce Full time

    Job Opportunity:CodeForce 360 seeks a highly skilled Technical Support Specialist to join our team. This is a fantastic opportunity for individuals with a passion for information technology and customer service.About CodeForce 360We are a leading provider of IT solutions, with a proven track record of success. Our company culture emphasizes innovation,...


  • Downey, California, United States Zales Full time

    About the OpportunityWe are seeking a highly skilled Customer Engagement Specialist to join our team at Zales in Downey, CA.Key ResponsibilitiesDevelop and maintain relationships with customers to drive repeat business.Collaborate with sales teams to ensure seamless customer interactions.Analyze customer feedback to identify areas for...


  • Downey, California, United States HRO Inc Full time

    Transform Customer Connections with HRO Inc.We're seeking a talented Customer Experience Specialist to join our Verizon Client team, assisting in the rollout and promotion of their brand new 5G technology and services. As a key player in our mission to provide the world's fastest and most responsive experience, you'll be responsible for delivering innovative...


  • Downey, California, United States DSW Full time

    Our Customer Service Specialists are the face of DSW, and we're looking for talented individuals to join our team. Key responsibilities include:Providing personalized service to customers, addressing their needs and concernsProcessing transactions, handling returns, and resolving customer complaintsAs a valued member of our team, you can expect an estimated...


  • Downey, California, United States Kaiser Permanente Full time

    We are seeking a skilled Healthcare Support Specialist to join our team at Kaiser Permanente. This role will provide patient care functions under the direct supervision of a Registered Nurse or physician, adhering to established standards of care, policies, and procedures.Key ResponsibilitiesPerform a variety of patient care activities within the scope of...


  • Downey, California, United States The ARC Los Angeles and Orange Counties Full time

    Job OverviewOur organization is dedicated to providing support and care to individuals with disabilities. We are seeking a highly motivated and experienced Community Support Specialist to join our team.The Community Support Specialist will be responsible for providing daily support and care to individuals with disabilities, as well as developing and...


  • Downey, California, United States Sunbelt Staffing Full time

    Job OverviewWe are seeking a skilled Behavior Support Specialist to join our team at Sunbelt Staffing.Salary and BenefitsThe estimated salary for this role is $45,000 - $55,000 per year, with opportunities for comprehensive benefits and weekly paychecks.Job ResponsibilitiesAs a Behavior Support Specialist, you will be responsible for:Supporting students...


  • Downey, California, United States PIH Health Full time

    About PIH HealthPIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.Our MissionWe provide exceptional patient care and patient experience, earning us national recognition for excellence.The RoleThis Medical Support Specialist position plays a...


  • Downey, California, United States Quality Temp Staffing Full time

    Quality Temp Staffing is a well-established medical registry dedicated to providing quality support services. We have been serving the Los Angeles County and Ventura County areas for 30 years.We are seeking a skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for handling clerical tasks, maintaining...

  • Support Specialist

    2 weeks ago


    Downey, California, United States Redwood Family Care Network Full time

    Job OverviewWe are seeking a Support Specialist to join our team at Redwood Family Care Network, an innovative leader in delivering person-centered home and community-based services. As a Support Specialist, you will play a vital role in supporting individuals with developmental disabilities to achieve their goals and improve their quality of life.About the...


  • Downey, California, United States VANNESSA GONZALEZ INSURANCE AGENCY Full time

    Vanessa Gonzalez Insurance AgencyWe are seeking a highly motivated and organized Customer Support Representative to join our team.About the RoleThis is a full-time opportunity that will involve providing exceptional customer service to our clients, handling phone calls, emails, and other inquiries in a timely and efficient manner.ResponsibilitiesProcess...


  • Downey, California, United States Big 5 Full time

    Are you looking for a challenging and rewarding role as a Customer Service and Sales Support representative? Look no further than Big 5! As a member of our team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and supporting sales efforts. If you have excellent communication skills and a passion for...


  • Downey, California, United States Amergis Full time

    Amergis is a leading provider of staffing solutions for healthcare and education professionals. We are currently seeking a highly skilled Behavioral Support Specialist to join our team.About the Role:This is a rewarding opportunity to work with children and adults with special needs, providing behavioral support and facilitating educational services. As a...


  • Downey, California, United States Kaiser Permanente Full time

    Kaiser Permanente seeks a skilled Medical Support Specialist to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and families.Salary: $62,400 - $82,400 per yearAbout the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the...


  • Downey, United States Eclipse Full time

    We are a business development and sales firm based in the Orange County area. That means our clients hire us to provide a personal touch with customers that they can't achieve themselves and place trust in us to represent their brands. We create a personalized approach to promotions, sales, and customer service that has dramatically increased client revenue...


  • Downey, California, United States Spectrum Full time

    At Spectrum, we're committed to delivering exceptional customer experiences through our team of skilled Retail Sales Specialists.As a Retail Sales Specialist, you'll play a critical role in promoting our wireless, TV, and internet products to customers while providing personalized service and support.Our comprehensive training program will equip you with the...


  • Downey, California, United States Redwood Family Care Network Full time

    We are seeking a compassionate Life Changing Support Specialist to join our team at Redwood Family Care Network. This role involves assisting adults with developmental disabilities in their daily lives, promoting independence, and enhancing their overall well-being.About the RoleThe successful candidate will assist clients with various tasks, including...


  • Downey, California, United States CVS Health Full time

    Career Opportunities at CVS HealthCareer Opportunities at CVS HealthWe are a leading healthcare company that is shaping the future of health care for people, businesses, and communities. Our team members are passionate about making a difference in the lives of others and strive to deliver exceptional customer experiences every day.As a member of our team,...


  • Downey, California, United States Sunbelt Staffing Full time

    Job OverviewWe are seeking a skilled Registered Behavior Technician to support students in various age groups and collaborate with school staff to create a positive learning environment.About the Role:Supporting Students: Work closely with students across different age groups to promote their growth and development.Behavior Management and Intervention Plans:...


  • Downey, California, United States CodeForce Full time

    OverviewCodeForce 360 is a reputable company with an illustrious run of success since its inception. We are seeking a highly skilled and experienced IT Production Support professional to join our team.Position OverviewThe successful candidate will possess knowledge and experience in customer service, flexibility, interpersonal skills, leadership,...