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Patient Access Rep II
2 months ago
Job Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.Position Summary Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.Responsibilities Interacts with physicians and/or physicians' office staff to secure diagnosis, procedure details or authorization information as needed.Receives scheduling requests for procedures utilizing Cadence to schedule based on physician ordersObtains diagnosis and procedure information from patient, clinical department or physician offices to perform ABN/Medical Necessity screening, as required.Works closely with physician office staff and utilization review/case management to coordinate certification process (initial authorization and extended stay authorization).Resolves any insurance verification and financial clearance issue prior to or during hospital service; this involves contacting insurance/third party payers to resolve eligibility and benefits issues and to initiate insurance appeals if necessary.Interviews patients face-to-face or by phone to obtain scheduling and/or registration information.Handles incoming calls and exercises judgment in scheduling caller for correct procedure in appropriate service area; receives telephone requests to schedule from patients, physicians, physicians' office staff, etc.Collects complete and accurate demographic, financial, and clinical information to properly enter into the electronic health record to complete a hospital registration.Provides timely and thorough information to all other providers & customers that utilize the patient data.Reviews registration account for accuracy to ensure the hospital is properly reimbursed.Obtains signatures on consent forms, HIPAA, Observation Notice, Important Message from Medicare and other important forms as required within the Hospital's policies.Explains financial obligations, negotiates deposits and payment arrangements with patients and or guarantors and attempt to collect patient copayments or other uninsured balances on accounts.Verify insurance benefits using the electronic insurance eligibility application (Passport), internet application or telephone calls to insurance carriers, Obtain authorizations and pre-certification for applicable visits.Ensures that all required documents including consent forms, precertification documents, benefits information and insurance card copies are scanned into the correct patient EHR.Cross trained to perform other functions within the division as assigned.Serves as a coach to new registration staff as assigned.Gives feedback to management on issues that impact departmental workflow.Provide focused training for individuals identified by the Team Lead and/or Supervisor.Ensure that scheduling / registration reports and work queues are being addressed by staff.Assist management with special projects and reports.Serve in a lead capacity for departmental goals and initiatives.Other duties as assigned.Minimum Requirements High School or Equivalent (GED) or higher is required.Associate Degree: preferredBachelors Degree: preferred1 to 2 years of Registration and/or Billing experience within a healthcare setting is required3 to 5 years - customer service experience is requiredExcellent communication (both written and oral), detail orientation, organization, and multitasking skills requiredInsurance Verification experiencePreferred Requirements Experience with EPIC and medical office workflowsExperience with Microsoft Office/PC-based applications (Outlook, Word and Excel)Other Information ScheduleEvenings, Rotating Weekends2nd Shift - 2:30pm - 11pm every other Saturday and Sunday with holiday rotationsGeneral Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
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Customer Service Rep II
3 months ago
Greenville, United States Hubbell Lighting Full time**Customer Service Rep II** **Location:** Greenville, SC, US, 29607 **Duties and Responsibilities** **- A two-year college degree or an equivalent combination of education and experience is required.** **- Two (+) years of business experience with significant exposure to Customer Service is preferred.** **- A certain degree of creativity and latitude...
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Patient Access Rep
2 months ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...
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Patient Access Rep
2 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...
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Patient Access Rep
4 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Rep
2 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Rep
6 days ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Rep II- Cancer Center Admissions
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Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...
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Patient Access Rep II- Cancer Center Admissions
4 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Rep I- Admissions
4 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...
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Patient Access Rep I- Admissions
4 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Specialist
1 month ago
Greenville, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
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Patient Access Representative
4 weeks ago
Greenville, United States East Carolina University Full timeResponsible for registration, scheduling, insurance verification, answering phones and all front desk responsibilities. The position requires in-depth knowledge of the Electronic Health Record (EHR), insurance verifications, scheduling application, a Patient Access, Representative, Patient, Healthcare
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Patient Access Rep I
24 hours ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Patient Access Rep
2 weeks ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice...
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Patient Access Rep
6 days ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...
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Customer Support Specialist II
1 week ago
Greenville, South Carolina, United States Hubbell Lighting Full timeCustomer Service Rep IILocation: Greenville, SC, US, 29607Duties and Responsibilities- A minimum of a two-year college degree or an equivalent blend of education and experience is essential.- At least two years of professional experience with substantial involvement in Customer Service is preferred.- A certain level of creativity and independence is...
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Patient Access Coordinator
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Greenville, South Carolina, United States iTrust Wellness Group Full timeJob SummaryiTrust Wellness Group, a leading outpatient mental health practice, is seeking a highly skilled Referral Coordinator to join our Business Development team. As a key member of our team, you will play a critical role in ensuring seamless patient access and excellent care coordination.Key ResponsibilitiesEngage with potential and confirmed incoming...
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Patient Access Rep: PAS Pre Cert and Authorization
2 months ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU HealthECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing...
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Patient Access Rep: PAS Pre Cert and Authorization
3 months ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers...
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Patient Access Representative II: Sleep Center
2 months ago
Greenville, United States Vidant Health Full timeJob Description ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation...