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Project/Service Manager

2 months ago

Humble, United States Humble Sign Co Full time

Description

We are currently looking for a Project/Service Manager to join our growing team

The Person: We are seeking a dynamic individual who thrives in a fast-paced environment and possesses excellent leadership and problem-solving skills. The ideal candidate should have a proven track record of managing and executing service work efficiently. They should be passionate about delivering exceptional customer service and possess excellent communication and interpersonal skills.

About us and why we are hiring: Humble Sign Co is one of the fastest growing sign companies in the Greater Houston area, working hard to become THE Best Dang Sign Company in Texas With our recent expansion and dynamic growth trajectory, there are plenty of opportunities for career advancement.

Our company runs on a management system that utilizes all employees' feedback and ideas to help drive our company’s direction. This helps us align our core values and ensures that we are all on the same page to reach our annual goals and shared vision while also helping us to attain our professional growth as a company and as individuals.

Our Values: We have a team of amazing people who embody energy, integrity, and intelligence and align with our core values. With a collaborative, positive work environment there is no challenge we cannot overcome The person we are looking for to join our team will welcome, uphold, and promote these core values in their work and daily interactions.

Creative – Thinking Outside the Box

Teamwork – Putting Others First

Integrity – Doing the Right Thing

Dedicated – Exceeding Expectations

Excellence – Always Improving

A day in the life of the Project/Service Manager would be:

Manage and oversee all service and warranty work, including scheduling and ensuring timely completion of projects, managing and vetting sub installers nationwide Serve as the primary point of contact for clients regarding service requests and inquiries; including using client service portals Work closely with the Install Manager to address reoccurring issues and come up with solutions for clients Coordinate with project management and estimating teams Manage all outsourced sub installers, create and approve partnership contracts Manage and execute some production projects both nationally and locally Support Project Managers and Permit team with various tasks to ensure top client experience

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation DOE:

Competitive Compensation Commensurate With Experience And Qualifications.

Discover the benefits of joining our team at Humble Sign Co:

Competitive and affordable Medical, Dental, Vision, Voluntary Life, and Short-Term Disability coverage Comprehensive Paid Time Off (PTO) policy, including eight paid holidays annually 401(k) benefits available, showcasing our commitment to your financial wellness

If you believe you’d be a great fit for our team, we’d like to hear from you

Requirements

Minimum of 2 years of experience in a service management, project management, or project coordinator role; preferably within the sign manufacturing industry Strong leadership and team-building skills Excellent communication, critical thinking, and interpersonal abilities Knowledge of sign manufacturing processes and materials preferred

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