Legal Intake Specialist

2 weeks ago

Fort Lauderdale, United States Mayersohn Law Group P.A Full time

Description ON CALL nights and weekendsLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client's lives every day. If this sounds like a job you'd love, apply nowMonday to Friday from 6 PM to 9 AM (on call)Saturdays and Sundays: 24 hours each day (on call)Responsibilities•Manage attorney schedules, including prospective client consultations, to foster caseload growth•Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner•Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently•Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly•Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing teamQualifications•High school diploma or equivalent required; Bachelor's degree preferred•Familiarity with case management and CRM systems a bonus•Sales or customer service experience highly valued•Previous legal experience a plus•Strong ability to communicate eloquently and empathetically a must

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