Order Entry Specialist

21 hours ago

Circle Pines, United States MSCCN Full time

Job Title: Order Entry SpecialistJob Description We are seeking a dedicated Order Entry Specialist to join our team. The ideal candidate will handle inbound and outbound customer calls, manage a high volume of email orders, and perform various data entry and administrative tasks related to order processing. This role requires a strong attention to detail and excellent customer service skills. Responsibilities Answer inbound calls and make follow-up calls as necessary (4-5 inbound/day). Manage 400+ email orders per day in a shared inbox, handling 50-100 transactions via email/data entry daily. Review past orders and customer profiles in the internal database. Understand customer needs and enter product details in the internal system. Import CAD files and pull materials needed for the order. Verify product details, pricing, and order dates with customers and in the system. Confirm order details with the production team or address any challenges they are facing. Perform various data entry and administrative tasks involved in order processing. Essential Skills Data entry Customer service Order entry Proficiency in Microsoft Office Customer support Order processing Service orders Queue management High School Diploma 1+ year of customer service experience 6+ months of office experience Additional Skills & Qualifications Experience from a manufacturing company (preferred) Strong initiative Quick learner Work Environment This is a small, family-owned company with a friendly and supportive atmosphere. You will work Monday to Friday from 9:30 AM to 6:00 PM. The office is located adjacent to a clean production floor, and you may need to walk onto the floor occasionally. The company frequently hosts catered lunches and holiday activities, providing a family-like environment. Opportunities for advancement within the company are available, including lateral moves or progression to sales roles if desired. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ( ) for other accommodation options.

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