Guest Experience Expert

3 months ago

Burlingame, United States Marriott International Inc Full time
Additional Information Pay: $29.50/hour
Job Number 24134557
Job Category Rooms & Guest Services Operations
Location San Francisco Airport Marriott Waterfront, 1800 Old Bayshore Highway, Burlingame, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $29.50 to $29.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thats synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brands namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

  • Guest Experience Expert

    1 month ago

    Burlingame, California, United States Marriott Full time

    Job Title: Guest Experience ExpertWe are seeking a highly skilled Guest Experience Expert to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key Responsibilities:Process operational needs and address guest requests in a...

  • Guest Experience Expert

    2 months ago

    Burlingame, United States Marriott Full time

    Additional Information Pay: $29.00/hour Job Number 24139227 Job Category Rooms & Guest Services Operations Location San Francisco Airport Marriott Waterfront, 1800 Old Bayshore Highway, Burlingame, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just...

  • Guest Experience Expert

    1 month ago

    Burlingame, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott Hotels. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to move about your space and do what needs to be done to provide a wide range of services...

  • Guest Experience Ambassador

    2 weeks ago

    Burlingame, California, United States Marriott International Inc Full time

    Job Title: Guest Experience ExpertAt Marriott International, we're committed to delivering exceptional guest experiences that exceed our guests' expectations. As a Guest Experience Expert, you'll play a critical role in creating memorable moments for our guests, ensuring their stay with us is nothing short of extraordinary.Key Responsibilities:Deliver...

  • Guest Experience Expert>

    5 months ago

    Burlingame, United States Marriott Full time

    Marriott Hotels - 1800 Old Bayshore Highway [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Guest Experience Associate

    2 weeks ago

    Burlingame, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional...

  • Guest Experience Ambassador

    2 weeks ago

    Burlingame, California, United States Marriott Full time

    Unlock Your Potential at Marriott HotelsAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Guest Experience Expert to join our team. With over 6,000 properties globally, we offer a world of opportunities for growth and development.As a Guest Experience Expert, you will have the chance to make a real impact on our guests'...

  • Guest Experience Ambassador

    2 weeks ago

    Burlingame, California, United States Marriott International Inc Full time

    Job Title: Guest Experience ExpertJob Summary:We are seeking a highly motivated and customer-focused Guest Experience Expert to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide personalized service to...

  • Guest Experience Ambassador

    4 weeks ago

    Burlingame, California, United States Marriott Full time

    Job Title: Guest Experience ExpertJob Summary:We are seeking a highly skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to take the initiative to deliver a wide range of services that guide...

  • Guest Experience Associate

    1 week ago

    Burlingame, California, United States Marriott International Inc Full time

    Job Summary Marriott International Inc is seeking a Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued. Key Responsibilities Provide exceptional guest service and ensure that all guests feel welcome and valued ...

  • Guest Experience Specialist

    1 month ago

    Burlingame, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely...

  • Guest Experience Associate

    6 days ago

    Burlingame, California, United States Marriott International Inc Full time

    Job SummaryAs a Guest Experience Expert at Marriott International Inc, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique. You will be empowered to move about your space and take the initiative to deliver a wide range of services that guide guests through their entire stay.Key...

  • Customer Experience Ambassador

    5 days ago

    Burlingame, California, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Guest Experience Expert. With over 6,000 properties globally, the opportunities are endless.As a Guest Experience Expert, you will have the chance to make a real impact on our guests' experiences. You will...

  • Customer Experience Ambassador

    2 weeks ago

    Burlingame, California, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels offers a world of opportunities for talented individuals like you. With over 6,000 properties globally, we're constantly looking for people who share our passion for delivering exceptional guest experiences.As a Guest Experience Expert, you'll be at the...

  • Experience Coordinator

    1 month ago

    Burlingame, California, United States the now corporation Full time

    {"h1": "Experience Guide Role at The NOW Corporation", "p": "At The NOW Corporation, we are dedicated to providing exceptional self-care experiences to our guests. As an Experience Guide, you will play a vital role in ensuring seamless daily operations and delivering top-notch guest service. Responsibilities: ", "ul": ["Provide exceptional guest service,...

  • Experience Coordinator

    2 weeks ago

    Burlingame, California, United States the now corporation Full time

    Job Title: Experience CoordinatorThe NOW Corporation is seeking a highly skilled and detail-oriented Experience Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring a seamless and exceptional guest experience at our boutique.Provide top-notch guest service to all internal and external guests.Know and...

  • Experience Coordinator

    2 weeks ago

    Burlingame, California, United States The NOW Massage Burlingame Full time

    Job SummaryThe NOW Massage Burlingame is seeking a highly skilled and detail-oriented individual to join our team as an Experience Guide. As a key member of our reception team, you will be responsible for providing exceptional guest service, ensuring seamless daily operations, and promoting our unique massage services.Key Responsibilities:Provide top-notch...

  • Guest Service Representative

    4 weeks ago

    Burlingame, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Courtyard San Francisco Airport. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins by confirming...

  • Cybersecurity Expert

    5 days ago

    Burlingame, California, United States ClinDCast LLC Full time

    Job DescriptionWe are seeking a seasoned Cybersecurity Expert to join our team at ClinDCast LLC. The ideal candidate will have over 10 years of experience in IT and a strong foundation in information security.The successful candidate will hold certifications such as GPEN, OSCP, OSED, OSEE, OSWE, CompTIA PenTest+, CRISC, CISSP, and CISA. This role involves...

  • Linguistic Expert

    6 days ago

    Burlingame, California, United States Pyramid Consulting Full time

    Job Title: Linguistic ExpertJob Summary: We are seeking a highly skilled Linguistic Expert to join our team at Pyramid Consulting, Inc. The ideal candidate will have a strong background in linguistics, with expertise in syntax, semantics, and pragmatics.Key Responsibilities:Provide linguistic expertise in the areas of syntax, semantics, and...