Front Office Coordinator

6 days ago


Torrance, United States Staffing Proxy Full time

Job Description

Job Description

Parker Hearing Institute, a prominent audiology practice in Torrance, CA, is hiring a motivated and dedicated individual to join their team as a

Front Office Coordinator .

The

Front Office Coordinator

is key in providing excellent customer service and administrative support to ensure smooth operations and a positive patient experience. They will work closely with healthcare professionals and staff to deliver exceptional patient care. Qualified

Front Office Coordinator

candidates should possess enthusiasm for assisting others, strong organizational skills, and a commitment to cultivating long-term relationships with patients.

Responsibilities

Serving as the primary point of contact for patients, both in-person and over the phone.

Providing exceptional customer service by answering inquiries, scheduling appointments, and addressing concerns in a friendly and professional manner.

Coordinating and managing patient appointments, ensuring efficient scheduling and appropriate allocation of resources.

Updating and maintaining appointment schedules and patient records accurately in the system.

Assisting with various administrative tasks, such as data entry, shipping, receiving, and maintaining office and clinical supplies inventory.

Working closely with the providers and staff members and providing support and assistance as needed.

Requirements

Bilingual Preferred

High school diploma or equivalent (some college coursework preferred)

Previous experience in a customer service or administrative role is preferred.

Proficient computer skills and familiarity with office software

Excellent communication and interpersonal skills

Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.

Genuine interest in the healthcare industry and a desire for long-term career growth

Benefits

Flexible Schedule

Comprehensive Health Benefits (Medical, dental, and vision)

Retirement Plan

PTO and Paid Holidays

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