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Front Office Coordinator
6 days ago
Job Description
Job Description
Parker Hearing Institute, a prominent audiology practice in Torrance, CA, is hiring a motivated and dedicated individual to join their team as a
Front Office Coordinator .
The
Front Office Coordinator
is key in providing excellent customer service and administrative support to ensure smooth operations and a positive patient experience. They will work closely with healthcare professionals and staff to deliver exceptional patient care.
Qualified
Front Office Coordinator
candidates should possess enthusiasm for assisting others, strong organizational skills, and a commitment to cultivating long-term relationships with patients.
Responsibilities
Serving as the primary point of contact for patients, both in-person and over the phone.
Providing exceptional customer service by answering inquiries, scheduling appointments, and addressing concerns in a friendly and professional manner.
Coordinating and managing patient appointments, ensuring efficient scheduling and appropriate allocation of resources.
Updating and maintaining appointment schedules and patient records accurately in the system.
Assisting with various administrative tasks, such as data entry, shipping, receiving, and maintaining office and clinical supplies inventory.
Working closely with the providers and staff members and providing support and assistance as needed.
Requirements
Bilingual Preferred
High school diploma or equivalent (some college coursework preferred)
Previous experience in a customer service or administrative role is preferred.
Proficient computer skills and familiarity with office software
Excellent communication and interpersonal skills
Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
Genuine interest in the healthcare industry and a desire for long-term career growth
Benefits
Flexible Schedule
Comprehensive Health Benefits (Medical, dental, and vision)
Retirement Plan
PTO and Paid Holidays
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