IT Project Manager

4 weeks ago

White Plains, United States White Plains Hospital Full time
Position Summary

The Project Manager oversees implementations of new clinical and business applications, system upgrades, application rollouts, and infrastructure and networking projects. External consultants, contracted resources, and customer employees may also report into project teams during the project lifecycle. The Project Manager provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care.

Essential Functions and Responsibilities Includes the Following:
  1. Develops the project work plan, work breakdown structure, and schedule using a designated project management tool for project team usage. Project Plans include sufficient task level detail to capture known dependencies and major milestones.
  2. Management of all projects assigned to oversee using appropriate project management tools
  3. Utilize effective project and time management skills to manage multiple projects simultaneously.
  4. Ensure all projects are consistent with overall customer objectives and strategic plans.
  5. Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
  6. Manage the day-to-day activities of cross-functional project teams and ensures the adherence to the project plan.
  7. Deploy best practices approach defined by Project Delivery Services team.
  8. Work to control change, adjust the budget, timeline, and project scope to accommodate approved changes.
  9. Produces timely, detailed summaries and high-level reports.
  10. Provide project schedule, actual vs. budget, and earned value information in project progress reports.
  11. Identifies and mitigates project risk, keeping issues visible, to avoid impacting the project's success. Report and escalate to management as needed.
  12. Confirm the alignment of customer expectations and project goals.
  13. Ensure proper quality assurance and user acceptance of solutions prior to implementation.
  14. Review and finalize deliverables and monitor quality control.
  15. Develop customer Return on Investment metrics for project, based on customer objectives.
  16. Develops and maintains all strong working relationships with all key stakeholders including, Client Executives, Product Managers, and Resource Allocation Manager.
  17. Coordinate with Client Executives and Product Directors to align all projects with customer's strategic objectives.
  18. Collaborate with Resource Allocation Manager to ensure associates with required skills are available to support the implementation of new system solutions.
  19. Management of all resources assigned to projects.
  20. Motivate, guide and lead implementation staff to achieve organizational goals and satisfy customers.
  21. Proactively identify project and staff related issues.
  22. Participate in performance appraisals and contribute, if requested, to project team associate's performance appraisals.
  23. Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
  24. Performs all other related duties as assigned.

Education & Experience Requirements
  • Professional certification such as PMP and PRINCE preferred.
  • Proven experience managing IT projects in an enterprise environment.
  • Experience working with tool to create and manage project plans using Microsoft 365 tools.
  • Implementation management experience with new practice installations, facility upgrade projects, clinical and business application projects.
  • Experience managing project budgets.
Core Competencies
  • Solid organizational skills including attention to detail and multitasking skills.
  • Excellent client facing, written and verbal communication skills.
  • Demonstrates ability to establish two-way communication by clearly defining expectations, communicating utilizing a variety of methods.
  • Actively take note to ideas and concerns and responding in an appropriate manner.
  • Demonstrates ability to retain composure under stress.
Physical/Mental Demands/Requirements & Work Environment
  • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.

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