Service Bureau Expeditor
4 weeks ago
Reports To: Service Bureau Manager
Supervises: Service Bureau Department
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Assist in the coordination of activities and personnel in the Service Bureau Department
- Work with internal teams to verify correct information is provided on job ticket/ Data Proof
- Coordinate with procured material needs of specialty items, outside services and supplied materials (if any)
- Review and identify any changes/ deviations
- Work with scheduling department to verify schedule/ customer milestones
- Identify delays in future shipments & tracking orders
- Communicate any issues to Customer Care department as needed
- Safely perform physical demands as indicated below
- Work overtime as needed to meet customers' needs
- 3 or more years of experience in card manufacturing, or custom manufacturing production and planning/ scheduling
- Lean Manufacturing or Six Sigma training a plus
- High School Diploma or GED preferred
- Strong organizational skills
- Computer literate, must be able to work within PLI's ERP system, intermediate MS office skills are required (Word & Excel)
- Strong written and verbal communication skills
- Able to work in a fast pace environment/ understands sense of urgency
- Attention to detail and time management
- Work well independently and within a team
- Strong problem solving skills
- Customer Focus
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