Bilingual Associate Membership Specialist, Rosetta Stone, New Grad

2 weeks ago

Raleigh, United States IXL Learning Full time

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects.

This position is for a full-time entry-level Bilingual (English/Spanish) Associate Membership Specialist to help support our growing number of customers. We encourage new college graduates to apply including the class of 2024.
WHAT YOU'LL BE DOING

  • Provide exceptional service and support to prospective customers, both in English and Spanish
  • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
  • Effectively communicate key product features and benefits to customers via phone and email
  • Process customer credit card payments
  • Initiate customer transfers to technical or customer support staff
  • Complete related projects successfully and promptly
WHAT WE'RE LOOKING FOR
  • Bachelor's Degree
  • Bilingual in English and Spanish, both verbal and written
  • Some experience in customer service, edtech or education preferred
  • Energetic, positive, mature person who works well independently and as part of a team
  • Excellent verbal and written communication skills
  • Self-motivated, detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

  • Associate Customer Support Analyst, New Grad

    1 week ago

    Raleigh, United States IXL Learning Full time

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our software applications. In this role, you will...

  • Associate Customer Support Analyst, New Grad

    1 month ago

    Raleigh, United States IXL Learning Full time

    IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, customer-focused, and analytical individual to join our customer support team. At IXL, we are focused on providing the best customer service possible, ensuring our customers have success using our software applications. In this role, you will...

  • Spa Associate

    2 months ago

    Raleigh, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time

    Job DescriptionJob DescriptionJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Hand and Stone Massage and Facial Spa, located in Hand &...

  • Membership Engagement Specialist

    2 weeks ago

    Raleigh, North Carolina, United States State Employees Association of NC Full time

    Position OverviewMEMBERSHIP ENGAGEMENT SPECIALISTKey ResponsibilitiesAct as the main point of contact for designated districts regarding all association initiativesDesign and execute plans for ongoing membership attraction and retentionAddress member inquiries and provide relevant information on various topicsAdvocate for SEANC membership advantages and...

  • Spa Sales Associate

    2 months ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryEmployee discountsFlexible scheduleOpportunity for advancementTraining & developmentJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand...

  • Spa Sales Associate

    2 weeks ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Part time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryEmployee discountsOpportunity for advancementTraining & developmentJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a...

  • Spa Sales Associate

    1 week ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Part time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryEmployee discountsOpportunity for advancementTraining & developmentJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a...

  • Stone Fabrication Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Surface Experts of North Raleigh Full time

    Job OverviewPosition Summary:Join our dynamic team at Surface Experts of North Raleigh as a skilled technician specializing in stone work. We are seeking individuals who are passionate about craftsmanship and have a keen eye for detail.Benefits of Joining Our Team:Attractive salary with opportunities for bonuses and commissionsPaid time off including...

  • Spa Sales Associate

    1 week ago

    Raleigh, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Part time $14 - $16

    Job DescriptionJob DescriptionHand & Stone Massage and Facial Spa, located in Raleigh (Leesville Road near Publix), is seeking a Spa Sales Associate specializing in front desk sales.If you are: Passionate about customer service Motivated by success. Interested in Beauty, Health, and WellnessThen we want to meet you! We can train you on everything you need to...

  • Therapeutic Massage Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time

    Join Our Team as a Therapeutic Massage Specialist!We are excited to announce openings for both full-time and part-time positions at Hand & Stone. Here, you can dedicate your skills to enhancing the well-being of our clients through the art of massage therapy.Whether clients seek relief from discomfort or simply wish to unwind, our goal is to ensure they...

  • Licensed Aesthetician

    5 days ago

    Raleigh, North Carolina, United States Hand and Stone Massage and Facial Spa Full time

    Job Description:At Hand and Stone Massage and Facial Spa, we are seeking a skilled and dedicated Licensed Esthetician to join our team. As a Skincare Specialist, you will be responsible for providing top-level services to our members and guests, designing and prescribing progressive treatment plans based on their skincare goals, and participating in ongoing...

  • Membership Associate

    1 day ago

    Raleigh, North Carolina, United States Costco Full time

    Job Summary: As a Membership Clerk at Costco, you will play a vital role in providing exceptional customer service to our members. Your primary responsibilities will include processing member sign-ups, renewals, and added cards, as well as instructing members and potential members about our membership, warehouse, and credit programs.Key...

  • Licensed Massage Therapist

    1 month ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Full time

    Join Hand and Stone in Raising the Bar on Professionalism in Massage!With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised in Raleigh,NC wants to give massage therapists a healthy and healing...

  • Therapeutic Massage Provider

    2 weeks ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Full time

    Join Hand and Stone in Elevating Professional Standards in Massage TherapyBefore proceeding with your application, please review the details of this opportunity outlined below.With a diverse range of over 13 modalities to specialize in, your journey in the massage therapy field can take various paths. Our Hand and Stone Massage and Facial Spa, located in...

  • Licensed Massage Therapist

    3 weeks ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Part time $40 - $55

    Job DescriptionJob DescriptionJoin Hand and Stone in Raising the Bar on Professionalism in Massage!With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised in Raleigh,NC wants to give massage...

  • Licensed Massage Therapist

    2 months ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Full time

    Job DescriptionJob DescriptionJoin Hand and Stone in Raising the Bar on Professionalism in Massage!With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised in Raleigh,NC wants to give massage...

  • Licensed Massage Therapist

    1 month ago

    Raleigh, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time

    Now Hiring - FT and PT positions available.At our Hand and Stone in Raleigh - Leesville you can focus on doing what you love - transforming lives through massage and healing. Whether a guest comes in for pain relief or just needs a day to relax, we want everyone to leave our spa feeling refreshed and revitalized. We strive for a culture that values diversity...

  • Licensed Massage Therapist

    1 month ago

    Raleigh, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time

    Now Hiring - FT and PT positions available.At our Hand and Stone in Raleigh - Leesville you can focus on doing what you love - transforming lives through massage and healing. Whether a guest comes in for pain relief or just needs a day to relax, we want everyone to leave our spa feeling refreshed and revitalized. We strive for a culture that values diversity...

  • Licensed Massage Therapist

    3 weeks ago

    Raleigh, United States Hand & Stone - Chapel HillRaleigh-LeesvilleWilmington Full time

    Now Hiring - FT and PT positions available.At our Hand and Stone in Raleigh - Leesville you can focus on doing what you love - transforming lives through massage and healing. Whether a guest comes in for pain relief or just needs a day to relax, we want everyone to leave our spa feeling refreshed and revitalized. We strive for a culture that values diversity...

  • Licensed Massage Therapist

    2 weeks ago

    Raleigh, United States Hand & Stone - Raleigh-Falls of Neuse Part time $45 - $55

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsFlexible scheduleOpportunity for advancementPaid time offSigning bonusTraining & developmentWellness resourcesJoin Hand and Stone in Raising the Bar on Professionalism in Massage!With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a...