Volunteer Resources Coordinator

6 days ago

Indianapolis, United States Indiana University Health Full time
Job Description

Do you enjoy helping others? Do you want to make a direct impact on the lives of our patients but don't want to do hands on care? If you have experience in People Management, Office Management, Volunteer Coordinator then this job could be for you

Position Details:

  • Job Title: Volunteer Resources Coordinator
  • Company: IU Health
  • Department: Volunteer Services
  • Location: Riley Children's Hospital
  • Schedule: Full Time, Monday - Friday, 8:00am - 4:30pm, evenings and weekends as needed.
This is a unique opportunity that will have a direct impact on our organization's success and supports our vision of making Indiana one of the nation's healthiest states. We hope this inspires you to apply and begin living our IU Health Values - Purpose, Excellence, Compassion and Team - every day.

What You Will Be Doing:
  • Assist in planning, directing, and coordinating the Volunteer Services program.
  • Provide administrative support to improve overall efficiency and effectiveness of program actives and function.
  • Assist in training volunteers in new policies and procedures.
  • Maintain volunteer records and compliance reporting.
  • Provide daily guidance to assigned volunteers.
  • Maintain feedback process to enhance work processes and teammate understanding.
Customer Relations - Establishes and maintains respectful working relations with internal and external customers by being courteous and helpful in all interactions. Shows appreciation and respect for customers' needs, expectations and perspectives. Represents one's organization by demonstrating behaviors that reflect an attitude of customer service, responsiveness, and concern.

Oral Communications - Expresses thoughts, ideas and opinions clearly, fluently and concisely. Listens attentively to others and responds appropriately to questions and comments. Asks appropriate questions in order to obtain information and to determine the needs of others. Comprehends and follows instructions.

Collaboration - Coordinates job activities with team members and leaders as required. Finds workable solutions that can be leveraged by other team members. Seeks out and shares best practices for performing job duties.

Time Management - Organizes one's own work activities and uses time management techniques to meet deadlines. Adheres to time management policies, such as scheduled breaks, clocking in and out procedures, notification required for paid time off, etc.

Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Keeps financial, person information, patient and volunteer data, etc. extremely confidential as required.

What You Will Need:
  • A High School Diploma or equivalent required, a college diploma preferred.
  • 0-3 years of relevant experience.
  • A Strong proficiency in MS office (Word, PowerPoint, Excel).
  • Experience working with volunteers preferred.
  • Strong verbal and written communication skills
  • Working knowledge of computers.
  • A high level of interpersonal; problem solving; and analytical skills
  • The ability to facilitate and lead work groups.
About Us
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.


About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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