Certified Medical Assistant

Medical Assistant It's fun to work in a company where people truly believe in what they are doing We're committed to bringing passion and customer focus to the business. Mercy, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, announced a new partnership to operate urgent care centers across the Joplin, MO area. At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Essential Functions Register patients, verify insurance, and process co-pays. Schedule appointments and coordinate specialist referrals. Answer patient inquiries and update them on care status. Inform staff of patient flow and assist with patient preparation. Record medical history, take vitals, and escalate critical cases. Perform point-of-care testing (e.g., flu, strep, ECG). Perform phlebotomy and administer injections as needed. Maintain exam rooms, stock supplies, and manage inventory. Update medical records and scan documents. Answer phone calls and handle mail. Perform patient follow-up and maintain reception area. Handle opening/closing duties, cash out, and secure the building. Conduct daily equipment checks and submit repair tickets. Perform additional duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference Our positions offer: Career Advancement Opportunities with Leadership positions available in Center Operations as well as Clinical Education EMR training Direct mentoring relationships with providers and market leadership Competitive compensation & monthly bonuses 5-Weeks Paid Time Off Full suite of comprehensive benefits: Medical, dental, vision, short/long term disability, life insurance and 401(K) with employer matching Requirements High School Diploma required Graduate of Medical Assisting Program preferred Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association) One of the following certifications is required: CCMA - Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA - Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: LPN or RN (Licensed Practical Nurse or Registered Nurse) EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) Additionally, CPOE certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.