Kiehl's - Kiehl's Customer Representative - MENLO PARK

2 months ago

Edison, United States L'Oreal LUXE Full time

Kiehls Since 1851 was founded as an old-world apothecary in New York City. Today, our nature inspired, scientifically proven skincare formulas feature ingredients sourced from all over the world. At Kiehls we also have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own communities and that is why youll find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehls Heres how we set you up for success: A mentor will welcome you to the Kiehls family and personalize a training plan for you Your onboarding experience will fully immerse you in Kiehls history, mission, and values With access to our digital platform, Kiehls Academy, youll learn all about our brand, products and services and feel empowered to hit the sales floor running Heres how youll succeed: Get to know your customers and build strong relationships with them and everyone in your store Express your passion for skincare: Inspire customers with products and trends through demonstrating products and sharing expert tips Be a Kiehls Ambassador in your local community to spread brand love, build relationships and drive sales Achieve individual sales goals and contribute to team sales objectives Take pride in your shop by maintaining the cleanliness and organization of stock to best represent the brand Participate in all trainings and continue to develop your product knowledge and education Heres why you should apply: Youre passionate about skincare and love serving and educating customers Youre a people person who is curious, empathetic, a team player, and loves to learn Retail sales and service experience is preferred but is not required Kiehls is a proud brand in the LOreal Luxe portfolio. As a division of the worlds leading beauty company, LOral Luxe products are available at department stores, cosmetics stores, travel retail, brand boutiques and dedicated e-commerce websites. Qualifications: You have a high school diploma or equivalent You possess strong written and verbal communication skills You are comfortable performing skin care services on customers faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do so You have a flexible work schedule which includes nights, weekends, and holidays Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodationsupport.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered. Do you love all things beauty? Are you a Happiness Activist looking to take your product knowledge and passion for beauty and fragrance to the next level? Are you interested in providing a memorable shopping experience for every guest? If you answered yes to the previous questions, its time to Join Our Team Heres whats in store for you: Elevate your passion for creativity and artistic abilities in a fun and energetic environment Inspire a connection with guests to discover their needs and offer them a best- in- class experience with award winning skincare, makeup, and fragrance. Demonstrate a zest for all things beauty Attract the most curious and creative beauty enthusiasts Build dynamic relationships with retailer and customers, as well as develop and strengthen training and communication skills Fulfill the business needs with value-based selling Develop your talents and strengths for future career growth opportunities We support you: We value our employees and encourage their personal career growth at Lancme. You will begin your journey with an interactive and impactful training. Throughout the year we will continue to invest in your training and development. We are committed to you and supporting your journey with Lancme. Qualifications: You have a high school diploma or the equivalent You possess strong written and verbal communication skills You are comfortable performing skin care services on customers faces (as necessary and when dictated by customer and business needs) after being trained on all proper protocols to do so You have a flexible work schedule which includes nights, weekends, and holidays Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodationsupport.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered. Hourly rates for this position range from $15-$25 hourly depending on location and experience. Offers for employment and final pay rate is determined by the retailer, which is the employer for this role.

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