internet manager

3 weeks ago


San Antonio, United States CareerBuilder Full time

Internet Manager Automotive

We offer great pay and excellent benefits for experienced BDC managers If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, youll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealerships highest standards. Youll also oversee a team of dedicated BDC coordinators and train them in the art and science of customer communication. We only hire the best. If thats you, then lets get the conversation started today

Job Responsibilities

Oversee daily internet department operations

Recruit and train internet staff

Understand buying profiles and patterns of typical telephone prospects

Run daily/weekly/monthly reports and track results

Prepare individual call results reports for inetrnet staff

Record and listen to customer calls

Train BDC staff by reviewing recorded/live calls and outcomes

Determine which customers to contact based on current marketing initiatives

Review performance and develop staff

Interface with other department heads

Participate in dealership management meetings

Skills/Qualifications

Successful track record in Internet sales, auto dealership business development centers or Internet sales department management

The ability to manage high call volumes, internet leads and call lists simultaneously

Overall knowledge of automotive sales and service department operations

Strong organizational skills and leadership abilities

Familiarity with dealership CRM and DMS systems

Experience in training teams and individuals preferred

Job Requirements

High school diploma/GED

Basic computer skills

Dealership BDC experience

Must have valid driver's license

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

About Our Dealership

Since 2014, Nissan of Boerne has provided high-quality Nissan vehicles to drivers near Boerne, Spring Branch, and San Antonio, Texas. We are proud of our service to the community, and continue our involvement with Wounded Warrior Project and Toys for Tots.We look forward to going above beyond what is expected of us andour friendly staff is eager and willing to assist our customers with all their automotive needs. We are looking for future employees that share the same commitment.

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