Baggage Storage Associate

3 weeks ago


Honolulu, United States Smarte Carte Full time
Baggage Storage Associate - HNL Honolulu Airport - Full Time

$16 - $17 / hour

In addition, this position is eligible for $10 a month paid for monthly cellular phone allowance

Must be available to work weekends and holidays as needed

FREE Parking

BENEFITS
Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

The Baggage Storage Associate will assist customers with baggage storage needs, public inquiries and provide relevant information, including the distribution of brochures and selling the merchandise in the store.

KEY RESPONSIBILITIES
  • Adhere to company policy, including employment standards and the Smart Carte Inc (SCI) policy.
  • Attend to customer's baggage storing requirements.
  • Able to satisfy Port Authority Badging requirement.
  • Care and maintain of uniform issued.
  • Ensure all baggage is ETD (Explosives Trace Detection) tested, or a physical bag inspection is carried out on each item being stored.
  • Ensure all transaction documentation is completed, including customer ID checks, receipts and storage tags.
  • Maintain Point of Sales (POS), which includes handling, processing cash and credit cards; and end of shift reconciliation.
  • Provide professional and helpful customer service.
  • Other duties as assigned
SKILLS & QUALIFICATIONS
  • Light maintenance, such as sweeping, mopping, wiping, lifting, etc.
  • Maintain records and reports
  • Strong customer service skills
  • Multi-tasking and perform under busy and high pressure situations.
  • Excellent verbal communication skills
  • High level of motivation and ability to work without supervision.
  • Basic computer, Smartphone, email skills.
  • Cash handling experience is required
CERTIFICATIONS/LICENSES
  • Ability to get airport badge is required
PHYSICIAL REQUIREMENTS
  • Must be able to push/pull and lift 50lbs
  • Must be able to stand/walk for long periods of time


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