Night Auditor

5 days ago


Portland, United States Embassy Suites Portland Tigard Full time

InnVentures Overview:

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location:

Embassy Suites Tigard, OR

Overview:

Use your attention to detail and desire for routine to create memorable guest experiences As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Fast-cash - immediate access to pay through Dailypay
  • Hotel discounts for you and your friends and family worldwide - plus - 5 free nights annually at InnVentures managed properties
  • 7 paid holidays
  • Paid vacation and sick time
  • Company-matched 401(k) plan
  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including employee assistance program, leadership development program and more
Responsibilities:
  • Review daily transactions and checklists for completion and accuracy.
  • Ensure all guests are served promptly and courteously.
  • Apply problem solving skills to resolve guest issues to their satisfaction.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Ensure emergency notification procedures are followed in the event of issues taking place overnight.
  • Communicate effectively between all shifts and departments.


Qualifications:
Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays.
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