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Technical Specialist

2 months ago

Watervliet, United States ClinDCast Full time
JOB ROLE -

Technical Specialist

Mandatory Skills: JDE Sales & Distribution Functional/Techno-Functional

Responsibilities:

Extensive experience in JDE EnterpriseOne Sales & Distribution module with techno-functional skills.
Experience with MFG PRO, Demand Solutions, Positive Pay, Labelling solutions, Oracle APS.
Understand and support customized Manufacturing Accounting processes.
Conduct application testing, knowledge transfer, and support activities.
Provide second-level support for service requests and system defects, resolve high severity issues.
Engage with business users throughout the support call lifecycle.
Resolve JDE level 2 application support calls, collaborate with development and CNC Admin teams.
Own and manage support tickets for respective modules.
Provide after-hours on-call support for high severity issues.
Work with onsite-offshore models for application development and support.
Monitor software releases, perform ERP and database troubleshooting.
Train team members, administer ERP in production, manage database optimization and recovery.

Compensation: $70.00 - $75.00 per hour

Empowering the Future of Healthcare

The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.