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System Support Representative

3 months ago

Belleville, United States Summit Technologies Full time
System Support Representative (SSR) - Scott AFB, IL

About Summit

At Summit, we firmly believe that people should be the management's primary focus because they are the key to outstanding products and services. Summit's management team has put this belief into practice by developing and refining the Summit Formula and applying it to our products and services. The formula as it pertains to our staff includes: Supporting the team with the right environment, tools, and training. We are committed to fostering an environment for every teammate that is respectful, inclusive, and welcoming that includes opportunity for professional growth. Look through our open positions and find your place with us.

Position Summary

Summit Technologies is looking for a Mission Planning System Support Representative (SSR) to support USAF mission planning activities at Scott AFB . The SSR is responsible for ensuring the base/unit computers and associated equipment, software, and map data are updated and functioning appropriately. The SSR will support activities such as daily exercises, training missions, deployments, and real-world contingencies.

Responsibilities

A successful candidate demonstrates an ability to maintain an IT environment inside of the Mission Planning organization, and enjoys the challenge of troubleshooting problems (software, hardware, systems) including managing communications, documentation, and testing until a resolution is determined. SSRs also play a key role in optimizing mission planning data, as well as communicating effectively with coworkers and varying management levels within the supported unit.

Minimum Education, Skills, and Experience Requirements

•Must be a US Citizen.

•Must have an active Secre t C learance

•Bachelor's degree or four (4) years of relevant IT work experience.

•Security + certification within 6 months from date of hire to reach a minimum of DoD8570 Level IAT Level II

Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.

Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.

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