Senior Support Engineer

2 weeks ago

Buffalo, United States Saxon Global Full time

This is a 12 month contract with IHA. 100% remote. Only EST, CST candidates. All visa open. Healthcare insurance (Payer) exp is required.

Job description:Design & Development in the integration of application and interfacesUse project management methodologies and System Life Cycle to implement resolution in support of client's requirements and initiativesParticipate in development efforts by performing detailed incident analysisDevelop detailed designs/resolutions with Support Engineer-Lead and Integration Architect inputImplement code changes, and test scenarios to meet business requirementsWill mentor Support Engineers to ensure their support and development responsibilities align to standards.Understanding of log files, Java exceptions, system & application errors, etc. to determine root cause in a timely fashion will be critical.Required Skills:

Understand critical business processes and prioritize incidents accordinglyAbility to communicate effectively with all levels of the organization, including senior business and technical management, and strategic partners is essential.Bachelor's required; an additional four (4) years of experience in designing and developing software may be considered in lieu of degree.Five (5) years of experience designing and developing software with the ability to design and implement services-based integration solutions or demonstrated equivalent knowledge required.Advanced knowledge of SQL required.Experience with integration tools and services using Java, along with web services technologies and tools (WSDL, SOAP, XML, Message-oriented middleware (MOM), "ESB" Enterprise Service Bus) in a SOA environment is required. Python, AWS cloud technologies, Spring and Spring Boot experience is preferred.Experience with methodology based development, including agile and waterfall.Strong analytical abilities to accurately determine root cause in a timely fashion.Ability to work in both Linux and Windows environments.Experience in all aspects of the System Development LifecycleAbility to guide Support Engineers, work as part of a team or to be self-directed as required. Leads by example and serves as a mentor for other team members.

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