Network Support Engineer

4 weeks ago


Dallas, United States Tata Consultancy Services Full time

Required Technical Skill Set : Routing, Switching (Cisco, Juniper, Meraki)

Desired Competencies (Technical/Behavioral Competency)

Must-Have :

(Ideally should not be more than 5-7)
•5+ years of experience in Network support
•Hands on work experience in Cisco Products (Nexus Switches, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco Meraki)
•Hands on work experience in Juniper Products (EX and QFX switches and MX Series router)
•Hands on experience in Wireless troubleshootingCisco WLC and Meraki
•Hands on experience in Routing ProtocolBGP and OSPF
•Responsible for troubleshooting and fixing Network issues.
•Technical co-ordination with the OEM support in the event of any Technology assistance
•Coordinate with Customer Local Site Contact for Hardware/cabling/ WAN link related issues

Good-to-Have

1. Knowledge in HP Access Points

2. Knowledge in F5 Load Balancer

3. CCNP and above Certification

4. ITIL Certified or a Strong working knowledge of ITIL Incident, Problem and change Management disciplines.

Responsibility of / Expectations from the Role

1 An ability to lead the network operational team and drive the SLA/OLA concerned

2 Ensure that network devices are maintained and configured as per the security and operational needs



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