Production Support Engineer

2 weeks ago


South Jordan, United States M S CO Full time

Description:

We are looking for a Production Support Analyst to join the Global Morgan Stanley Technology team. This role will be based in South Jordan, Salt Lake City, Utah. · Interested in Supporting distributed Platform · Likes to work in a fast-paced dynamic environment and you are not afraid to change things to make them better. · Enjoys new technological challenges and solving hard problems. · Aspires to join a global production support team focused on improving production plant and stability for the systems and building relationships with the downstream consumers of the systems. Responsibilities: · A Production Support analyst will primarily be responsible for managing the technology stack to ensure we are providing the expected service to our clients through proactive system alerts, Qualifications:

Skills Required: · 1 to 5 years practical experience in Production support or similar role. · Working knowledge of UNIX/LINUX operating system, Any scripting language (E.g., Shell Scripting, Python, Perl,or JavaScript) and a Relational database (E.g., Sybase, DB2, SQL, Postgres and so on) · Experience in troubleshooting Application Issues and Managing Incidents · Excellent and confident communicator to manage high-pressure environment

Sills Desired: · Bachelors' Degree in Computer Science, or an engineering field · Prior Financial Industry experience is desirable. · Familiarity with SRE principles and practices, such as service level indicators (SLIs), service level objectives (SLOs), error budgets, incident management, postmortems, and blameless culture. · Exposure to modern Observability Tooling such as Prometheus, Grafana, Kubernetes, Docker, Ansible etc · Knowledge of ITIL Principles, SDLC, and Agile development is desired · Experience in Cloud / Distributed computing technology or certification is a plus #LI-TS2

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