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Customer Service Representative
3 months ago
**Job description**
Frandsen Bank & Trust is a growing company looking for a full-time Customer Service Representative for our Apple Valley Bank. Responsibilities will include handling routine financial transactions while ensuring a positive interaction with customers/non-customers; handling customer inquiries and research; FB&T product knowledge and cross selling product as appropriate.
The qualified individuals will provide professional, superior customer service to both internal and external customers. A pleasant disposition and ability to communicate clearly and effectively to new and existing customers is a must. Candidates must have an eye for detail, work efficiently and cooperatively, and be flexible. Teller experience is preferred.
**About Frandsen Bank & Trust**
Frandsen Bank & Trust is a high quality community bank that provides a wide array of banking products and services to their customers and communities (in Minnesota, North Dakota, and Wisconsin); deposit accounts, loans, mobile banking, online banking, bill pay, eStatements, cash management, credit and check cards, electronic payments, ATMs, safe deposit boxes, and trust (Wealth Management & Trust), and investment management (Frandsen Investment Services). All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.
Our mission is to determine needs, develop relationships, and deliver solutions.
Frandsen Bank & Trust is owned by Frandsen Financial Corporation (FFC). Founded in 1982, FFC is an interstate bank holding company with $2.6 billion in assets, and has $325 million in assets under management in its Wealth Management & Trust operations.
FFC provides a variety of support services to Frandsen Bank & Trust, including; data and item processing, accounting, regulatory reporting, auditing, marketing, human resources, compliance and training, loan review, investment management, asset/liability and funds management, and policy management. This structure allows our bankers to spend more valuable time with the customers to develop long-term banking relationships.
Frandsen Bank & Trust is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran
* High-deductible health plan with 100% preventive services (in network)
* 100% coverage for preventive prescription medications
* Flexible spending account
* Life, accident, and disability insurance options
* Dental and vision plan options
* 401(k) and profit sharing
* Employee assistance program
* Additional benefits may apply to specific companies
