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WRC Cart Attendant

4 months ago

Pendleton, United States Wildhorse Resort and Casino Full time
Wage Range: $15.00-$20.00

OPEN UNTIL FILLED - 1st CLOSING DATE: June 13, 2024

JOB SUMMARY

The Attendant/Ranger duties include greeting guests in the parking lot, starting guests on the first tee, helping guests unload golf bags and all attendant/ranger duties. This is a seasonal position with leave benefits, working approximately eight (8) months per year.

ESSENTIAL JOB FUNCTIONS:

  1. Provides excellent guest service at all times - promptly acknowledging and greeting guests, providing informative and knowledgeable assistance to ensure guest satisfaction.
  2. Performs job functions as assigned, including golf course, golf carts or pro shop duties.
  3. Responsible for daily, weekly and monthly golf cart maintenance schedules.
  4. Serves pro shop guests with golf play information and assistance, purchases and payments.
  5. Keeps supplies organized and stocked, including carts, rental equipment and restrooms.
  6. Aids and training for seasonal, part-time and summer youth employees.
  7. Maintains all work and common areas in an attractive, neat and clean manner.
  8. Promotes and follows workplace safety practices at all times, reporting broken items or hazardous areas immediately to the Golf Pro.
  9. Must demonstrate safety rules and regulations.
  10. Must be able to enforce golf course rules and regulations.
  11. Ensures that the operation of equipment, tools and materials are handled in a safe manner.
  12. Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
  13. Promotes internal guest service standards through courteous and respectful behavior.
  14. Keeps the Golf Pro apprised of any unusual situations or concerns.
  15. Performs assorted golf related duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:
  1. None.
SIGNATORY ABILITY:
  1. None.
ACCESS TO SENSITIVE AREAS:
  1. Cashier register and controlled storage.
MINIMUM QUALIFICATIONS:
  1. Familiarity with golf activities is required.
  2. Must be courteous, personable and professional in relating with customers.
  3. Cash handling skills.
  4. Must demonstrate effective communication skills, both oral and written.
  5. Flexible to work various shifts and weekends, and must be reliable and dependable.
  6. Needs to stand and walk for long periods of time and able to perform repetitive motions with wrists, hands and fingers.
  7. Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
  8. Requires a criminal history background check.
  9. Must be at least 16 years of age.
PREFERRED QUALIFICATIONS:
  1. High School Diploma or GED.