Employee Benefits Claims Advocate
4 weeks ago
Brown & Brown is seeking a Claims Advocate for our Employee Benefits team in Roseland, NJ. This Claims Advocate will service and manage client relationships with a focus on client retention.
WHAT YOULL DO:
- Provide clerical and administrative support to a sales and account staff.
- Possess knowledge of various group insurance products and coverage.
- Provide support to all account staff in handling escalated client claims issues.
- Coordinating marketing material and presentations for prospects and clients.
- Review and update marketing communications on a periodic basis to maintain accuracy with current services that can be offered.
- Assist with client audits as needed.
- Assist with the generation of ID cards as needed for the call center.
- Assist group representatives, marketing reps, as workload necessitates.
- All other duties as assigned.
WHAT YOULL NEED:
- High School Diploma or equivalent, required.
- Associate degree, preferred.
- 1-3 years' experience in the Employee Benefits service
- Basic computer knowledge in a Windows environment, create spreadsheets with Excel, know how to operate Microsoft Word.
- Life/Health producer license, required.
WHAT WE OFFER:
- Excellent growth and advancement opportunities including training, mentorship, and development
- Competitive pay based on experience.
- Generous Paid Time Off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
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