Associate Implementation Specialist
2 weeks ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Current Need Macro Helix has an opening for an Implementation Specialist. This position requires up to 20% overnight travel and can sit anywhere in the US. Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings. Our solutions help clients reduce drug costs, increase reimbursements and maintain compliance with federal and state regulations. Position Overview The Implementation Specialist is a client-facing position that is responsible for implementation and training of high-quality, sustainable 340B solutions to all Macro Helix products for health systems and contract pharmacies, including chain, independent and specialty pharmacies. They are responsible for working with highly matrixed health system customers and leading the implementation process across multiple internal departments within Macro Helix and various wholesalers and suppliers. The Implementation Specialist is tasked with educating the customer regarding regulations that may impact their program and applying the technical software settings per each customer’s unique requirements, both on the health system side as well as retail pharmacy. They are ultimately responsible for getting the customer to a timely, successful go live which results in 340B savings for the customer as well as revenue for Macro Helix while delivering an optimal customer implementation experience. Key Responsibilities Provide technology leadership and support throughout the implementation process. Create, present and manage/lead project implementation plans to customers for 340B Architect. Analyze customer needs and identify & present appropriate system functionality options to meet those needs. Provide strategic support for 340B Architect initiatives that require technical support and implementation efforts. Customize software settings to meet customer requirements and resolve any issues or concerns regarding the application. Provide leadership as focal point of contact for internal communications and escalation of issues for the 340B Architect product and associated business operations. Conduct feasibility and profitability analysis to determine financial impacts. Serve as subject matter expert to customers in educating them on 340B rules/regulations, implementation process and software functionality. Maintain a high level of communication with all levels of client interaction to ensure proactive, solution oriented problem identification and resolution. Train end users, answer application questions and provide training aids. Minimum Requirement Degree or equivalent and typically requires 2+ years of relevant experience. Education BS degree or equivalent experience. Critical Skills 2+ years of specific knowledge-based, content or product applications engineering experience. 2+ years experience in business analysis, requirements definition, building systems solutions and/or deployment of business requirements to information systems and/or project management in a technology based business. Technical proficiency in software applications and the utilization of Web based training applications. Advanced Microsoft Office proficiency. High degree of self-motivation and ability to work independently. Strong interpersonal, communication, negotiation and customer service skills. Strong organization and ability to manage multiple projects at one time. Positive, professional demeanor and presentation in all internal and client interactions. Additional Skills Working knowledge of the rules and regulations of 340B compliance is highly preferred. Working knowledge of Salesforce.com preferred. Pharmacy Tech License preferred. Project Management Experience preferred. Physical Requirements Ability to travel up to 20%. Candidates must be authorized to work in USA. Sponsorship is not available for this role. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $27.63 - $46.05 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson #J-18808-Ljbffr
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