Bilingual Delivery Scheduling Associate

3 weeks ago


Four Oaks, United States BROAD RIVER RETAIL Full time
Job Details

Job Location
FOUR OAKS Supercenter - FOUR OAKS, NC

Description

Description
The Delivery Scheduling Associate is responsible for contacting guests and scheduling deliveries after product fully reserves or partially reserves to the guest's order.

Duties & Responsibilities
  • Demonstrate enthusiastic support of corporate purpose, vision, mission, and core values. Fully embracing the Broad River Core Value of Innovation.
  • Communicate open delivery dates to guests and schedule deliveries after receiving confirmation that the guest can accept delivery.
  • Identify orders for which guests cannot be contacted and set them up as Customer Will Call
  • Partner with stores to consolidate order fulfillments when necessary.
  • Develops and maintains positive, service-oriented relationships with other departments and retail stores.
  • Assists management with other projects, reports, and assignments as needed.
  • Follow defined process and policy standards across the department.
Qualifications

Qualifications
  • Ability to effectively read, write, and speak English in a clear and professional manner. Ability to speak Spanish fluently, is a plus.
  • Possess outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice.
  • Possess excellent organizational skills and close attention to detail, including strong administrative and organizational skills.
  • Possess strong proficiency with Microsoft Office products - specifically Excel.
  • Ability to quickly learn and adapt to multiple computer applications.
  • Possess quick, decisive, and strong, effective decision-making abilities with purpose and accountability.
  • Results-driven and focused on team performance.
  • Ability to manage multiple priorities with tight deadlines and work independently.
  • Ability to identify both potential problems and opportunities, make recommendations, and initiate appropriate action.
  • Professional, driven, positive, resilient, and achievement focused.
  • Excellent time-management skills.
Physical & Mental Requirements
  • Ability to communicate effectively verbally, in writing, and/or electronically.
  • Ability to see/hear, with or without accommodation, in a safe, sensitive environment.
  • Ability to sit/stand/walk for extended periods of time.
  • Ability to work on Rotating Saturdays
  • Ability to use fine motor skills to operate equipment and/or machinery.
  • Reliable transportation to DC if needed.


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