PC Support Specialist

3 weeks ago


Rochester, United States CareerBuilder Full time

Job Description

Job Description

Summary:

The PC Support Specialist is an intermediate IT technical position with 2+ years related experience in a technical or business role working in a team environment. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location or potentially multiple manufacturing plants. The position provides installation, maintenance, and general support of hardware and software at a Tier 2 Level. It also supports end users with advanced questions or problems by identifying, researching, and resolving technical problems in response to submitted support requests. The Digital and IT Analyst is responsible for documenting, tracking, and monitoring problems to ensure timely resolution.

Your Role:

On Site Point of contact (POC) for IT Support with internal and external customers.
Communicate procedures for proper utilization of digital and IT solutions.
Assist in onboarding and training new employees/users.
Ability to communicate, lead projects, and perform critical analysis under limited supervision.
Understand how applications and technologies are utilized within the business.
Participate in multiple teams/projects, demonstrate complex problem-solving techniques along with the understanding of one or more

technical/functional

business areas.

Key Responsibilities:

IT Infrastructure support PC, servers, firewall, switches, circuits, endpoints, Wi-Fi as examples
Assist in manufacturing equipment technical troubleshooting.
Manage expectations, recommend modifications of basic IT systems to improve and simplify.
Drive adherence to IT security compliance.
Required Qualifications:

Bachelor's Degree in a relevant discipline.
2+ years' experience in Information Technology with industry recognized certifications preferred.
VMWare experience.
Experience managing Enterprise backup processes and software.
Active Directory knowledge.
Robust understanding and heavy experience with DHCP, DNS, GPO and other key technical connectivity protocols.
Excellent written and oral communication skills.
Customer service focused.
Good organizational and multi-tasking skills.
Ability to effectively collaborate with multiple teams.
Provide after-hour technical support as needed.
Experience with Azure DevOps.
Additional skillsets preferred:

Expertise with simple to complex SQL queries
PowerShell Scripting
Experience with MS Power BI, Data Flows, Data Marts
Experience with MS Power Automate

#J-18808-Ljbffr



  • Rochester, United States Uncommon Schools, Inc. Full time

    The Behavior Support Specialist will work with the schools leadership team to ensure that all students demonstrate dramatic student achievement gains and develop their character and social-emotional skills. This individual will also help lead the sc Support Specialist, Behavior, Support, Specialist, Behavioral, School Leader, Banking, Healthcare


  • Rochester, United States Tanson Corp Full time

    Job DescriptionJob DescriptionDuties: Position Overview:Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed. Ensure equipment is labeled according to Mayo specifications.Researches, verifies, and documents device specifications according to purchase order and...


  • Rochester, United States Global Payments, Inc. Full time

    Technology Support receives inbound calls and works with customers to analyze and resolve software operations issues. Assists customers with data issues, report development and use, data entry and other advanced system functions. Analyze customer sof Support Specialist, Client Support, Seasonal, Specialist, Support, Operations


  • Rochester, United States Global Payments, Inc. Full time

    Technology Support receives inbound calls and works with customers to analyze and resolve software operations issues. Assists customers with data issues, report development and use, data entry and other advanced system functions. Analyze customer sof Support Specialist, Client Support, Seasonal, Windows Server, Specialist, Microsoft

  • IT Support Specialist

    2 weeks ago


    Rochester, United States Indotronix International Corporation Full time

    Job Title: IT Support SpecialistLocation: 100 Indigo Creek Dr, Rochester, NY 146266+ months contract Payrate: $29/hr on W2 Description: Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote...


  • Rochester, United States Indotronix International Corporation Full time

    Job Title: IT Support SpecialistLocation: 100 Indigo Creek Dr, Rochester, NY 146266+ months contract Payrate: $29/hr on W2 Description: Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote...


  • Rochester, United States INTERPRO Technology Full time

    Software company located in Rochester that specializes in the financial industry is looking for a detail oriented Technical Support Specialist. Must have banking or credit union background and be knowledgeable in software and hardware installation and implementation. Must be a self started with a strong technical background and troubleshooting skills for...


  • Rochester, United States Rochester School Department Full time

    Position Type: Technology/PC Technician Date Posted: 4/17/2024 Location: District Itinerant TITLE: PC Technician QUALIFICATIONS: 1. High School Diploma. 2. Pursuing an Associate Degree in Computer Sciences or Information Technology. 3. Knowledge of Windows Operating systems. 4. Knowledge of PC's and related software. 5. Other qualifications as may be...


  • Rochester, United States Rochester School Department Full time

    Position Type: Technology/PC Technician Date Posted: 4/17/2024 Location: District Itinerant TITLE: PC Technician QUALIFICATIONS: 1. High School Diploma. 2. Pursuing an Associate Degree in Computer Sciences or Information Technology. 3. Knowledge of Windows Operating systems. 4. Knowledge of PC's and related software. 5. Other qualifications as may be...


  • Rochester, United States Community Partners, Inc. Full time

    Who We Are: Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabilities, to family education and support services, we are here to help. If this...


  • Rochester, United States Special Touch Bakery Full time

    Order#: NY1497763 Sales Support Specialist JOB SUMMARY In this role, you will provide service and support to our customers, sales representatives and sales team. You should have a passion for providing excellent customer service and enjoy working in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Communicate with customers to resolve...


  • Rochester, United States Rochester Promotions Firm Full time

    Job DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...


  • Rochester, United States Par Pharmaceuticals Full time

    **Description** Operations Support Specialist , Production Administration , Michigan-Rochester About Endo International plc Endo International plc (NASDAQ: ENDP) is a highly focused generics and specialty branded pharmaceutical company delivering quality medicines to patients in need through excellence in development, manufacturing and commercialization....

  • IT Support Specialist

    2 weeks ago


    Rochester, United States Brothers International Holdings Full time

    About Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes...


  • Rochester, United States Brothers International Holdings Full time

    About Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes...

  • IT Support Specialist

    2 weeks ago


    Rochester, United States Brothers International Food Corporation Full time

    Job DescriptionJob DescriptionDescription:About Brothers International Food Holdings, LLC:At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer...


  • Rochester, United States FANUC America Corporation Full time

    ** FANUC America Corporation** ** Robotics Technical Support Specialist** Rochester, MI 48309 We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at **FANUC America**, we invite you to apply *today*!FANUC...


  • Rochester, United States PGT Trucking, Inc. Full time

    Job DescriptionJob DescriptionWe are hiring for a full-time Technology Support Specialist to work in our office in Rochester, PA.How YOU Will Make an ImpactProvide comprehensive hardware and software support for our on-site and remote workers.Assist in maintaining and installing technology items at our on-site and off-site locations.Applying industry...


  • Rochester, United States Villa of Hope Full time

    Job DescriptionJob DescriptionBehavioral Support Specialist JOB TITLE: Behavioral Support SpecialistPOSITION GRADE: 78 [ salary range: 19hr-29.60hr commensurate with education and experience ] DEPARTMENT/PROGRAM: Education SUPERVISOR: Director of Education JOB SUMMARY: Under the general direction of the Director of Education; carries out all job...


  • Rochester, United States Axelon Full time

    Job Title: Client Customer Support - Maintenance Specialist Long-Term Remote Position 1. MUST pass a Microsoft Office Test with a score of 80% or better. (ONLY - Outlook and Word) 2. Strong Customer service soft skills with emphasis on interpersonal communication (customer focused) and effective listing skills 3. Experience in troubleshooting telecom issues...