IT Support Specialist
2 weeks ago
About Brothers International Food Holdings, LLC:
At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.
Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on
Why Brothers International?
- Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
- Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
- Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.
Position Summary:
Join our dynamic team and be a part of a company dedicated to making a positive impact through delicious and nutritious food offerings. As the IT Support Specialist, you will play a vital part in the day-to-day IT needs for the company, including ongoing IT, maintenance, asset tracking and employee training on basic IT functions and requirements. The ideal candidate will have a strong interest in IT systems and a willingness to learn and grow in a collaborative environment.
Essential Duties and Responsibilities:
- Provides first-line technical support to on-site and remote users via phone, email and in person.
- Oversees the daily performance of computer systems. Modifies configurations, utilities, software default settings, etc. for workstations as necessary.
- Deploys new and replacement equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Ensures end user satisfaction, accuracy, and timelines are all met.
- Maintains asset tracking records and works with IT Manager to develop and manage equipment replacement schedule.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Develops training materials and procedures, and trains users in the proper use of hardware or software.
- Keeps abreast of current desktop and LAN technologies through continuing education, journal review, web searches, and formal seminar opportunities.
- Coordinates network coverage with IT Manager. Occasional night and/or weekend work may be required.
- Other duties as assigned.
- 2 years of relevant technical experience
- Proficiency in various operating systems (Windows, macOS, Linux)
Required Skills
- Excellent computer skills; ability to rapidly learn new computer systems
- Organization skills and exceptional attention to detail
- Pleasant and professional demeanor in all client and internal communications.
- Ability to communicate effectively verbally and in writing as appropriate for the needs of the audience.
- Intellectual curiosity and desire to grow within the field of IT.
- Adaptability, and ability to stay current with the latest trends and best practices in technology.
Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
-
Behavior Support Specialist
2 weeks ago
Rochester, United States Uncommon Schools, Inc. Full timeThe Behavior Support Specialist will work with the schools leadership team to ensure that all students demonstrate dramatic student achievement gains and develop their character and social-emotional skills. This individual will also help lead the sc Support Specialist, Behavior, Support, Specialist, Behavioral, School Leader, Banking, Healthcare
-
Client Support Specialist
2 weeks ago
Rochester, United States Global Payments, Inc. Full timeTechnology Support receives inbound calls and works with customers to analyze and resolve software operations issues. Assists customers with data issues, report development and use, data entry and other advanced system functions. Analyze customer sof Support Specialist, Client Support, Seasonal, Specialist, Support, Operations
-
IT Support Specialist
2 weeks ago
Rochester, United States Indotronix International Corporation Full timeJob Title: IT Support SpecialistLocation: 100 Indigo Creek Dr, Rochester, NY 146266+ months contract Payrate: $29/hr on W2 Description: Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote...
-
IT Support Specialist
4 days ago
Rochester, United States Indotronix International Corporation Full timeJob Title: IT Support SpecialistLocation: 100 Indigo Creek Dr, Rochester, NY 146266+ months contract Payrate: $29/hr on W2 Description: Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote...
-
Client Support Specialist
2 weeks ago
Rochester, United States Global Payments, Inc. Full timeTechnology Support receives inbound calls and works with customers to analyze and resolve software operations issues. Assists customers with data issues, report development and use, data entry and other advanced system functions. Analyze customer sof Support Specialist, Client Support, Seasonal, Windows Server, Specialist, Microsoft
-
Technical Support Specialist
2 weeks ago
Rochester, United States INTERPRO Technology Full timeSoftware company located in Rochester that specializes in the financial industry is looking for a detail oriented Technical Support Specialist. Must have banking or credit union background and be knowledgeable in software and hardware installation and implementation. Must be a self started with a strong technical background and troubleshooting skills for...
-
Operations Support Specialist Document Control
18 hours ago
Rochester, United States Kelly Services, Inc. Full timeThis person will support deviation and investigation work, driving to the root cause and supporting CAPAs. This person will also need to understand the process quickly and understand improvements needed to be made. Qualifications/ Education/ Skills: Support Specialist, Operations, Support, Specialist, Control, Operation, Manufacturing, Staffing
-
Supported Employment Specialist
4 weeks ago
Rochester, United States Community Partners, Inc. Full timeWho We Are: Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabilities, to family education and support services, we are here to help. If this...
-
Sales Support Specialist
2 weeks ago
Rochester, United States Special Touch Bakery Full timeOrder#: NY1497763 Sales Support Specialist JOB SUMMARY In this role, you will provide service and support to our customers, sales representatives and sales team. You should have a passion for providing excellent customer service and enjoy working in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES Communicate with customers to resolve...
-
Client Support Specialist
1 week ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
-
Operations Support Specialist
4 weeks ago
Rochester, United States Par Pharmaceuticals Full time**Description** Operations Support Specialist , Production Administration , Michigan-Rochester About Endo International plc Endo International plc (NASDAQ: ENDP) is a highly focused generics and specialty branded pharmaceutical company delivering quality medicines to patients in need through excellence in development, manufacturing and commercialization....
-
IT Support Specialist
2 weeks ago
Rochester, United States Brothers International Holdings Full timeAbout Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes...
-
IT Support Specialist
4 days ago
Rochester, United States Brothers International Holdings Full timeAbout Brothers International Food Holdings, LLC: At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes...
-
Robotics Technical Support Specialist
5 days ago
Rochester, United States FANUC America Corporation Full time** FANUC America Corporation** ** Robotics Technical Support Specialist** Rochester, MI 48309 We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at **FANUC America**, we invite you to apply *today*!FANUC...
-
Technology Support Specialist
3 weeks ago
Rochester, United States PGT Trucking, Inc. Full timeJob DescriptionJob DescriptionWe are hiring for a full-time Technology Support Specialist to work in our office in Rochester, PA.How YOU Will Make an ImpactProvide comprehensive hardware and software support for our on-site and remote workers.Assist in maintaining and installing technology items at our on-site and off-site locations.Applying industry...
-
Behavioral Support Specialist
4 weeks ago
Rochester, United States Villa of Hope Full timeJob DescriptionJob DescriptionBehavioral Support Specialist JOB TITLE: Behavioral Support SpecialistPOSITION GRADE: 78 [ salary range: 19hr-29.60hr commensurate with education and experience ] DEPARTMENT/PROGRAM: Education SUPERVISOR: Director of Education JOB SUMMARY: Under the general direction of the Director of Education; carries out all job...
-
Technical Engineering Support Specialist
12 hours ago
Rochester, United States FANUC America Corporation Full time** FANUC America Corporation** ** Technical Engineering Support Specialist** Rochester, MI 48309 We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at **FANUC America**, we invite you to apply...
-
ACC Customer Support
5 days ago
Rochester, United States Axelon Full timeJob Title: Client Customer Support - Maintenance Specialist Long-Term Remote Position 1. MUST pass a Microsoft Office Test with a score of 80% or better. (ONLY - Outlook and Word) 2. Strong Customer service soft skills with emphasis on interpersonal communication (customer focused) and effective listing skills 3. Experience in troubleshooting telecom issues...
-
Application Support Specialist
2 weeks ago
Rochester Hills, United States Pan Asia Resources Full timeJob Title pplication Support Specialist Location Rochester Hills, MI Duration Long term contract Job Description: Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies, with the aim of supporting business users in...
-
Application Support Specialist
4 days ago
Rochester Hills, United States Pan Asia Resources Full timeJob Title pplication Support Specialist Location Rochester Hills, MI Duration Long term contract Job Description: Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies, with the aim of supporting business users in...