Front Desk Coordinator

4 weeks ago


West Springfield, United States CareerBuilder Full time

Job Type

Full-time

Description

As the Front Office Coordinator, you will impact radius by greeting our guests with a positive in customer obsessed manner. Your responsibilities will also include answering, screening and directing calls with a sense of urgency and purposefulness. We are customer obsessed and our Front Office Coordinator must be able to have a clear understanding of our company and products and respond to our company and customer needs in a rapidly changing business environment. Additional tasks include the support of the Payments Processing team by performing basic financial transactions, as well as, supporting the Final Documents team with documentation management.

Duties.

Utilize excellent communication and problem solving skills on a daily basis.
Handle all conversations with tactfulness and diplomacy.
Maintain high energy, self-motivation and a sense of curiosity.
Embody radius' "customer obsessed" value with care and prioritization for customer needs.
Present yourself professionally through all email, phone, and face-to-face conversations.
Perform with a high attention to detail.
Perform payment processing transactions for company's application deposit
Follow up with customer, via both email and phone, on payment inquires
Support the company's need for final document management
Assist with organization and delivery of company's digital documents

Requirements

Utilize excellent communication and problem solving skills on a daily basis.
Handle all conversations with tactfulness and diplomacy.
Maintain high energy, self-motivation and a sense of curiosity.
Embody radius' "customer obsessed" value with care and prioritization for customer needs.
Present yourself professionally through all email, phone, and face-to-face conversations.
Perform with a high attention to detail

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