Customer Service Representative
3 months ago
CANFIELD, Ohio (Onsite)
Summary: As an Inbound Customer Care Representative, you will be answering inbound calls. You will deliver a unique customer service experience utilizing your effective questioning and listening skills to determine the customer's needs and concerns, and ensuring a high level of customer satisfaction. This will involve providing excellent customer service support, and answering calls to properly handle account requests.
We are looking for individuals who combine excellent customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis. You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills.
Roles & Responsibilities
- Follows claims processing guidelines, benefit structures, system procedures, and carrier guidelines
- Expedites problem files to appropriate department and does follow-up until resolved. May include some follow-up to insurers, providers, and agents
- Ability to answer phones in friendly, courteous, and professional manner.
- Analyzing claim payment and entering into computer
- Document required information into the system
- Meeting production and quality standards
Qualifications
- Prior claims experience helpful
- Must have analytical/problem solving capabilities
- Must be PC literate with 10-key proficient
- Excellent oral and written communication skills
- Knowledge of Medical terminology, CPT codes and ICD-10 diagnosis codes preferred
Thanks
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
-
Customer Service Representative
6 days ago
Princeton, Texas, United States Domino's Pizza LLC Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Domino's Pizza LLC. This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving...
-
Customer Service Representative
3 weeks ago
Princeton, New Jersey, United States Burlington Full timeAre you passionate about delivering exceptional customer experiences and committed to maintaining a secure shopping environment?We are seeking a Customer Service Representative to join our team at Burlington Stores, Inc.This role is ideal for individuals who enjoy working in a fast-paced retail environment and take pride in providing top-notch customer...
-
Customer Service Representative
4 weeks ago
Princeton, Texas, United States Walmart Full timeJob Description: At Walmart, we're committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you'll be the face of our brand, working closely with customers to ensure their satisfaction.Salary Range: $22-$28 per hour based on location and experience.Responsibilities:Greet and assist customers with a...
-
Customer Service Representative
2 weeks ago
Princeton, Texas, United States Dollar Tree Full timeDollar Tree is looking for a Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring that all customers have a positive shopping experience.Responsibilities:Handle all sales transactions while operating assigned cash registerMaintain security of all cashFully cross-train to...
-
Customer Service Representative
2 weeks ago
Princeton, New Jersey, United States T.J. Maxx Full timeTJ Maxx Job Description:The Customer Service Representative role at TJ Maxx is a dynamic position that involves providing exceptional service to internal and external customers. As a member of our team, you will engage with customers, provide support, and create a positive shopping environment. You will also observe proper checkout procedures to prevent loss...
-
Customer Service Representative
1 week ago
Princeton, New Jersey, United States Domino's Franchise Full timeRole OverviewWe are seeking a Customer Service Representative to join our team at Domino's Pizza. The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.About the RoleProvide exceptional customer service to internal and external customers.Handle customer inquiries and resolve...
-
Customer Service Representative
6 days ago
Princeton, New Jersey, United States Dimension Hospitality Full timeDetailed Job Description:The ideal candidate for this role will have a strong background in hospitality and customer service. As a Guest Service Representative, you will be responsible for delivering exceptional guest experiences through efficient and friendly service.Key Responsibilities:Register guests, assign rooms, and maintain accurate records.Provide...
-
Customer Service Representative
6 days ago
Princeton, New Jersey, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeAbout Domino's:As a leading pizza delivery company, Domino's is committed to providing customers with the best possible experience. Our team members play a crucial role in achieving this goal.Responsibilities:Greet customers and provide them with a positive, engaging experienceTaking customer orders working with the...
-
Customer Service Representative
3 weeks ago
Princeton, Texas, United States Domino's Pizza LLC Full time**Job Overview**At Domino's, we are looking for a talented Customer Service Representative to join our team! As a key member of our staff, you will be responsible for providing exceptional customer experiences and ensuring that every guest leaves our store with a smile on their face.**Key Responsibilities:**Greet customers in a friendly and welcoming...
-
Customer Service Representative
6 days ago
Princeton, Texas, United States Domino's Pizza LLC Full timeJob Summary: Domino's Pizza LLC is seeking a motivated and customer-focused Customer Service Representative to join our team. As a key member of our delivery crew, you will be responsible for providing exceptional customer service, operating equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and...
-
Customer Service Representative
4 weeks ago
Princeton, Kentucky, United States Taco John's - Paxton Keiser Enterprises Full timeJob Title: Customer Service RepresentativeTaco John's of Princeton, KY is seeking a customer-oriented Team Member to fill Full and Part-time Night Shift positions. The ideal candidate will have great communication skills, be able to work at a fast pace, and take pride in their work.About UsWe are a part of Taco John's - Paxton Keiser Enterprises, a company...
-
Customer Service Representative
2 weeks ago
Princeton, New Jersey, United States Bindu Verma - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and reliable individual to join our team as a Customer Service Representative. This role is ideal for someone who is bilingual, honest, and looking for a challenging opportunity with opportunities for career advancement.ResponsibilitiesDirect phone traffic to the right team member and handle simple billing...
-
Cashier Customer Service Representative
6 days ago
Princeton, New Jersey, United States Floor & Decor Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Floor & Decor. As a key member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.About the RoleProvide exceptional...
-
Customer Service Representative
6 days ago
Princeton, Wisconsin, United States Kwik Trip Full time**About Us:** Kwik Trip is a family-owned company in operation since 1965. We pride ourselves on treating our guests and coworkers like family.**Job Summary:** We are seeking energetic, outgoing, and positive individuals to join our Food/Guest Service team. As a Customer Service Representative, you will provide an exceptional experience for our guests,...
-
Customer Service Representative
4 weeks ago
Princeton, New Jersey, United States SNI Companies Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SNI Companies. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our members.About the Role:Represent the credit union in a courteous and professional manner in all member interactions.Accurately and...
-
Cashier and Customer Service Representative
6 days ago
Princeton, New Jersey, United States Floor & Decor Full timeJob Description: As a Cashier and Customer Service Representative at Floor & Decor, your primary responsibilities will include acknowledging and greeting customers with a positive attitude, completing transactions accurately and efficiently, answering customer questions, and assisting in other areas of the store as needed. You will also be required to stand...
-
Customer Service Representative
2 weeks ago
Princeton, United States Jobility Talent Solutions Full timeTitle: Customer Service Representative Location: Princeton NJ Duration: 6 months contract ? Provide high-level telephone, email, and web chat support for the client's suite of PIB products; including Factiva, Client's Risk & Compliance, and Newswires. ? Answer global customer queries concerning content/data, product navigation, billing/account...
-
Customer Service Representative
4 days ago
Princeton, United States Jobility Talent Solutions Full timeTitle: Customer Service RepresentativeLocation: Princeton NJDuration: 6 months contract● Provide high-level telephone, email, and web chat support for the client's suite of PIB products; including Factiva, Client's Risk & Compliance, and Newswires.● Answer global customer queries concerning content/data, product navigation, billing/account...
-
Customer Service Representative
2 weeks ago
Princeton, United States Jobility Talent Solutions Full timeTitle: Customer Service RepresentativeLocation: Princeton NJDuration: 6 months contract● Provide high-level telephone, email, and web chat support for the client's suite of PIB products; including Factiva, Client's Risk & Compliance, and Newswires.● Answer global customer queries concerning content/data, product navigation, billing/account...
-
Customer Service Representative Tampa FL
3 weeks ago
Princeton, New Jersey, United States Diverse Lynx Full timeAbout the RoleWe are seeking a highly skilled Bilingual Customer Service Representative to join our team in Tampa, FL. As a customer-facing representative, you will be responsible for providing exceptional service to our clients, resolving issues promptly and thoroughly, and ensuring that their needs are met.The ideal candidate will have 1-3 years of...