Patient Services Coordinator
2 weeks ago
OverviewWe have an exciting opportunity to join our flexible workforce team as a patient services coordinator (PSC) and be part of M Health Fairview Rehabilitation Services Join us and serve a wide variety of people at up to 25 outpatient sites throughout the metro area. The PSC is responsible for scheduling and re-scheduling patients and may serve as the primary receptionist for the department/program. This role creates the "first impression" with guests (patients or visitors) through the check-in/out process and scheduling process. This position interacts closely with patients and the multidisciplinary team in a highly organized and professional manner. Ensures the outstanding patient experience is achieved by displaying effective customer service, problem solving and communication skills in a friendly, thoughtful, and empathetic manner. The PSC also performs a variety of clerical functions.FTE 1.0, authorized for 80 hours per pay period.Schedule: Monday - Friday with variable start times, 6:30am - 6:30pm (8-hour or 10-hour shifts).Travel to 25 sites in the metro As far north as Elk River and as far south as Lakeville.Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, paid for continuing education credits, and moreM Health Fairview Rehabilitation offers a broad range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers continuing education courses per year at no cost to employees. Responsibilities Job DescriptionComplete scheduling and registration functionsDemonstrates excellent customer service skillsProduces efficient and accurate schedules and associated reportsRecords and updates schedule changes accurately, presenting changes to all involved staffSeeks out solution to time conflicts directly through parties involved and other available resources.Adds pertinent information and documents into the patient recordArrange for interpreter services when appropriateComplete clerical and reception dutiesAnswers, screens, and responds to telephones callsReviews and routes scans, faxes, inter-departmental or postal service mailTakes and leaves concise messages for patients and responds as requestedMakes new patient packetsPulling and tallying dataWord processingReport developmentDevelop and implement office/department procedures to maintain systems and recordsOrder supplies and monitors par levels for the departmentLocates and orders repairs and service requestsKnowledge of applicable equipment/processesAbility to coordinate and document operational processesMaintains databases, files and records on a regular basis according to established procedureCompletes the Medicare and Medical Assistance certification, as applicableDemonstrate strong communication skillsSolid understanding and familiarity with the Fairview systemStrong organizational and prioritization skillsAbility to prioritize competing activitiesAdaptabilityRequires access to reliable transportation to be present at various locations to conduct and meet reasonable business needsTravels to and provides care in multiple settings as assignedDemonstrates personal flexibility to meet staffing and patient needsManages unanticipated changes throughout the dayDemonstrates ability to provide care with a variety of clinical populationsCompletes assigned duties prior to transition to subsequent setting and/or establishes handoff for continuity of careAdaptable in responding to demands of multiple processes and supervisors QualificationsPreferredVocational/Technical TrainingClerical/scheduling experienceLicense/Certification/Registration EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
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Patient Service Coordinator
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Patient Service Coordinator
2 months ago
St. Paul, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
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Patient Service Representative
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St Paul, United States Northwest Respiratory Services Full timeJob DetailsJob Location 01 Eagan - Eagan, MN Position Type Full Time Salary Range $19.00 - $21.00 Hourly Job Shift Day Job Category Customer Service Description Northwest Respiratory Services seeks a Patient Service Representative for our inbound call center in Eagan, Minnesota servicing customers over the phone. Northwest Respiratory Services is a leading...
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Dental Patient Coordinator
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Patient Services Representative
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Patient Services Representative
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St Paul, United States Twin Cities Pain Clinic Full timePosition Title: Patient Services RepresentativeSupervisor: Patient Services ManagerFLSA Status: Non-ExemptMission:To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.Values:InnovationIntegrityPatient ExperienceTeamworkPatient Service Representative Job Summary:The Patient Service...
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St Paul, United States Twin Cities Pain Clinic Full timePosition Title: Patient Services Representative Supervisor: Patient Services Manager FLSA Status: Non-Exempt Mission: To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness. Values: Innovation Integrity Patient Experience Teamwork Patient Services Representative Job Summary: The...
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Patient Services Representative
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St Paul, United States Twin Cities Pain Clinic Full timePosition Title: Patient Services Representative Supervisor: Patient Services Manager FLSA Status: Non-Exempt Mission: To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness. Values: Innovation Integrity Patient Experience Teamwork Patient Service Representative Job Summary: The...
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Supervisor Patient Care Services-RN
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