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Customer Service Clerk I

2 months ago

Sioux Falls, United States Walman Full time

We are currently seeking a Customer Service Clerk I for our fast-paced Optical Lab located in Sioux Falls, SD. This is an excellent opportunity to join our team Job Summary Perform a variety of customer service responsibilities such as: answering telephone inquiries, entering orders, eyewear frame tracing, and order tray-up. Position Responsibilities: Receive phone orders from customers in a thorough and friendly manner. Receive customer inquiries on order status, product availability, and/or other customer needs and respond correctly and timely. Eyewear frame tracing and order tray up. Accurate and timely data entry. Receive ordered product, check packing list/invoice for correct pricing and quantities, and place in the correct area. Monitor and expedite back ordered products. Communicate delays in filling order to customer. Receive and establish procedures for new products and file and organize product information. Perform other duties as assigned. Experience/Qualifications: High School Diploma, GED, or equivalent, plus one year of relevant work experience. Good organizational and communication skills. Ability to meet and maintain deadlines. Must be able to lift and/or move up to 25 pounds. Ophthalmic and/or Digital Vision Inc. (DVI) Systems Software experience a plus, not required. If you are interested in becoming part of the Walman Team, please apply online today. #J-18808-Ljbffr