Energy Advisor II
4 weeks ago
- Adhering to the safety requirements of the organization and the utility client
- Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
- Understand and implement the company's Sales Process, including but not limited to:
- Make outbound calls to existing customers to meet assigned energy saving targets
- Initiate new business with new customers through business-to-business efforts
- Manage field time effectively with customer, Trade Ally and program stakeholder visits
- Develop and deliver presentations to create awareness about the program
- Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
- Work with utility customers to provide energy efficiency and the business activities of its customers
- Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
- Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, process equipment, agriculture, hot water systems and weatherization.
- Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
- Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
- Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
- Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
- When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
- Assist Program Manager in the training of new team members
- Lead presentations promoting energy efficiency programs for targeted groups
- Assist customers through the rebate application process
- All other duties as assigned
- Bachelor's degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
- 3 - 5 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
- Previous experience managing staff performing proactive customer outreach activities
- 2 - 3 years of experience in energy efficiency and/or energy modeling
- Previous customer service, sales, or marketing experience
- Must be self-motivated, organized and have ability to prioritize workload
- Must be flexible to handle a wide variety and work at a fast pace
- Ability to adapt to changing environment in the program when required
- Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Ability to analyze and interpret data and solve practical problems
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- Committed to diversity and inclusion
- Reliable transportation
- Valid driver's license
- Willingness to travel less than 50%
Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more Physical Demands and Work Environment
- Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
- Ability to lift up to 40 pounds
- Noise Level is typically moderate
- Employee could be exposed to fumes and/or airborne particles and risk of potential shock
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