Field Operations Manager

3 weeks ago


Bryan, United States Q Full time

MetroNet has an immediate opening for an energetic; customer focused Field Operations Manager in Bryan, TX

At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.

We're looking for tech-savvy, innovative thinkers to join our team and help us create what's next

What is in it for you?

  • Competitive total compensation package
  • 80% of Medical premiums paid for by company
  • Company paid Disability and Life insurance
  • 401(k) company match and 100% vested on Day 1 of Eligibility
  • Discounted MetroNet service in our serviceable areas
  • Cell phone allowance
  • Opportunities for advancement
  • Locally owned, friendly, fun atmosphere
Job Summary:

A Field Operations Manager's responsibilities include training, performance metrics monitoring, planning, analyzing, and general administrative duties to ensure that our Associates are working effectively and efficiently. Leadership ability, analytical aptitude, communication skills, planning/organizational capabilities, and team-building talent are all critical keys to success.

What you will be doing:
  • Report to the Director of Field Operations and assume daily responsibility for all aspects of Field Operations within a defined geographical/market area
  • Lead, train, and develop all Supervisors, Technicians and other Associates in a manner that ensures optimum performance and an unexcelled Customer Experience
  • Through your Supervisor(s), establish and maintain an efficient daily Technician workload within all time frame requirements and installation/repair specifications
  • Facilitate the process for screening, interviewing, hiring, retaining, training, supervising, disciplining, and evaluating Supervisors, Field Technicians, and other applicable Associates
  • Ensure and maintain all Customer and Company quality control and safety requirements
  • Maintain and control all company assets and customer inventory
  • Analyze operations, identify performance issues, and recommend and implement corrective action
  • Hold regular staff meetings for timely communications of Customer and corporate directives and or changes
  • Complete reports that summarize all operational concerns (i.e. quality control, work load, system and personnel needs)
  • Perform other duties as assigned in accord with Company needs
What You Need For This Position:
  • Bachelor's Degree or equivalent experience.
  • Must have 3 years management/supervisor experience in cable television or telecommunications
  • Advanced knowledge of voice processing and local area network systems


If you have a strong desire to impact the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today

MetroNet is an EQUAL OPPORTUNITY EMPLOYER

#LI-EO1

  • Bryan, United States Metronet Full time

    Description MetroNet has an immediate opening for an energetic; customer focused Field Operations Manager in Bryan, TX! At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the...


  • Bryan, United States The Adam Corporation Group Full time

    Develop a field staff infrastructure able to accommodate significant growth potential while elevating current service levels. Directs the planning and distribution of field inspections. Proactively monitors performance levels and provides management reporting information as requested by management. Assures client expectations for service and are met....

  • Construction Manager

    4 weeks ago


    Bryan, United States Reece Homes Full time

    GENERAL DESCRIPTION OF DUTIES The Reece and Avonley Homes Construction Manager is responsible for field operations and jobsite management of multiple homes, in several communities at multiple price points. Jobsite management includes planning, scheduling, and execution of all stages of the construction process from job start through the warranty...


  • Bryan, United States Knife River - South Full time

    Return to Job ListingsBlade Motorgrader OperatorCompany: Knife River - Texas Division Department: ConstructionLocation: Bryan, TX Hiring Manager: Jason L WaddleClosing Date: 05/31/2024 at 11:59pm CDT Job Type: Full-TimeJob Summary:Knife River is a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving...

  • Case Manager

    1 week ago


    Bryan, United States Unison Behavioral Health Group Full time

    Case Manager - IHBT Youth Do you have a passion for helping improve the lives of children and families? Would you rather work closely with a small caseload (no more than 12 clients on your caseload at a time) and with a team-based approach? Do you prefer flexible hours, working in the community, and not being stuck behind a desk? Do you want to work in a...

  • Case Manager

    2 weeks ago


    Bryan, United States Unison Behavioral Health Group Full time

    Case Manager – IHBT Youth Do you have a passion for helping improve the lives of children and families? Would you rather work closely with a small caseload (no more than 12 clients on your caseload at a time) and with a team-based approach? Do you prefer flexible hours, working in the community, and not being stuck behind a desk? Do you want to work in a...


  • Bryan, United States LiquidPower Specialty Products Inc. Full time

    LiquidPower Specialty Products Inc. (LSPI) is the global leader in the science of drag reduction. In 2014 LSPI was acquired by Berkshire Hathaway, having previously been a wholly owned subsidiary of Phillips 66. LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing the flow potential of pipelines while increasing...


  • Bryan, United States First Search Inc. Full time

    This position provides support, leadership, and manages all Human Resources functions for a manufacturing facility. Responsible for the development and implementation of Human Resources programs, including: employee relations, talent acquisition, training, communications, compensation and regulatory compliance. In this role, the Human Resources Manager will...


  • Bryan, United States Richard & Associates HR Full time

    This position provides support, leadership, and manages all Human Resources functions for a manufacturing facility. Responsible for the development and implementation of Human Resources programs, including: employee relations, talent acquisition, training, communications, compensation and regulatory compliance. In this role, the Human Resources Manager will...


  • Bryan, United States First Search Inc. Full time

    This position provides support, leadership, and manages all Human Resources functions for a manufacturing facility. Responsible for the development and implementation of Human Resources programs, including: employee relations, talent acquisition, training, communications, compensation and regulatory compliance. In this role, the Human Resources Manager will...


  • Bryan, United States First Search Inc. Full time

    This position provides support, leadership, and manages all Human Resources functions for a manufacturing facility. Responsible for the development and implementation of Human Resources programs, including: employee relations, talent acquisition, training, communications, compensation and regulatory compliance. In this role, the Human Resources Manager will...


  • Bryan, United States Lincoln Search Consultants Inc Full time

    This position provides support, leadership, and manages all Human Resources functions for a manufacturing facility. Responsible for the development and implementation of Human Resources programs, including: employee relations, talent acquisition, training, communications, compensation and regulatory compliance. In this role, the Human Resources Manager will...

  • General Manager

    3 days ago


    Bryan, United States Urban Air Adventure Park Full time

    GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and...

  • General Manager

    1 day ago


    Bryan, United States We Service Full time

    Job Overview: We are seeking a dynamic and experienced General Manager to oversee our operations. Exceptional leadership skills, and a passion for delivering outstanding customer service. **Duties**: - Manage day-to-day operations of the establishment - Ensure high levels of customer satisfaction through excellent service - Develop and implement strategies...

  • Office Manager

    1 month ago


    Bryan, United States We Service Full time

    Overview: We are seeking a highly organized and detail-oriented Office Manager to join our team. As the Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring smooth functioning and efficient workflow. This is a key role that requires excellent organizational skills, strong communication abilities, and the...

  • Assistant Manager

    4 days ago


    Bryan, United States Sonic Drive-In Full time

    There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in...

  • Assistant Manager

    4 days ago


    Bryan, United States Club Car Wash Full time

    **COMPANY PROFILE** Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there is boundless...

  • Manager - Envue

    1 week ago


    Bryan, United States Commerce Capital Partners Full time

    The Community Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. Our company offers a competitive salary, benefits package for (full time only), and opportunity for growth. We are proud to be an EOE. We perform pre-employment background checks and you must be authorized to work in the...


  • Bryan, United States Tilson Homes Full time

    Tilson Homes is looking for a dynamic and results-oriented Regional Sales Manager to join our team in Bryan, TX! As the leader of our Tilson Team at this design center, you'll be responsible for the day-to-day operations of the office and staff, as well as providing top-notch customer service to ensure customers have an optimal experience.To be successful in...

  • Service Manager

    4 days ago


    Bryan, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location Saddlewood Club - Bryan, TX Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment...