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Wellness Coordinator at Astraea Spa

4 months ago

Portland, United States Longfellow Hotel Full time

Astraea, A Wellness Spa is looking for dynamic, wellness enthusiasts for our Wellness Coordinator positions. Astraea spa is located in the Longfellow hotel, a 48-room luxury boutique hotel, Opening May 17, 2024, The Longfellow Hotel is already gaining recognition as one of the most highly anticipated openings in the US.Our Spa team will maintain the standards and cleanliness of Spa, massage rooms, and saunas, while providing attentive, courteous, and efficient service to our guests. Additionally, this position will help foster the culture of The Longfellow Hotel throughout the Portland business community and will require a sense of playfulness to help rethink luxury accommodations. This is a great opportunity to join a small and growing company. This role reports directly to the Spa Manager. Full-time and part-time positions available. Located in Portland, Maine. Responsibilities include but not limited to: Welcome and checks in all guests.Answer phone, email, and texts.Assist boutique guests with products and sales.Keep the Spa clean and beautiful at all timesMaintain and execute quality guest experienceConfirms all necessary paperwork is received and accurate prior to check in.Maintains accurate schedule for appointments and bookingsMaintains accurate guest accounts Excellent communicator and team playerEscort guests to the relaxation lounge.Assist guests in setting them up in our meditation loungers and greet them afterward with tea.Assist guests to and from the sauna rooms.Maintain cleanliness of sauna rooms, bathrooms, tea counter, etc. Assists in massage room changeovers between guests.Keeps lounge clean and stocked. Must be available to work at least one weekend shift Perks and Benefits: As a valued member of our team, you will be eligible for the following benefits: Discounted Hotel Stays Across New England through New England Inn and Resorts Association Discounted Hotel Stays world-wide through Small Luxury Hotels Individual Coverage for Health, Dental & Vision Discounted meals at our partner restaurants Twinflower Cafe and Five of Clubs Spa discountsGenerous Parental Leave Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit) Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions Ideal Candidates Have experience in a spa setting with a passion for wellness (preferred but not required)Are friendly and motivatedAre excellent communicatorsEnjoy being a team playerHave experience in customer serviceEnjoy talking to people Pays attention to detail Has good problem-solving skills Has an ability to calmly multi-task Ability to learn and operate software systemsPay Rate: $19/hourlyAbout Uncommon Hospitality Founded in 2015, Uncommon Hospitality is a hotel operations and development company based in Maine. They specialize in operating independent hotels that strike the right balance of human connection while paying heed to technological efficiencies. The company's focus on delivering extraordinary guest experiences, providing enriching employment opportunities and taking part in meaningful community contributions have led to a portfolio of unique and successful hotels in Maine. Uncommon Hospitality currently operates The Francis Hotel & Spa in Portland, The Admiral's Inn and The Colonial Inn in Ogunquit and is developing The Longfellow set to open soon. This is a great opportunity to join a small and growing company. This role reports directly to the Spa Manager. This is a full-time position located in Portland, Maine. While this job is based in Portland Maine, from time to time, you will be expected to travel to venues and events outside of the Portland area, as the business demands. Please send your resume, we would love to hear from you