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Assistant Hotel General Manager

4 months ago

Seneca, United States Quality Inn Seneca Full time
Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you

Responsibilities

•Consult with the general manager to ensure that all guest service standards are met daily
•Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
•Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
•Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
•Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

Qualifications

•You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
•You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
•Proven customer service experience as a manager; strong guest-focused mentality
•Showcase exceptional organizational, communication, and problem-solving skills
•You must have 3 or more years of experience working in the hospitality field