![Thind Management](https://media.trabajo.org/img/noimg.jpg)
Limited-Service Hotel General Manager
4 weeks ago
General Manager (Limited-Service Hotel)
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our limited-service hotel. As the Standard Bearer, you will be responsible for ensuring the hotel runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment.
Core Job Responsibilities & Duties
- Oversee and manage all hotel operations, including but not limited to front desk, housekeeping, maintenance & sales
- Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service
- Monitor financial performance and adjust as necessary to meet revenue and profit goals
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction
- Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively
- Create and maintain a positive work environment that fosters teamwork and employee engagement
- Manage inventory and order supplies to maintain adequate levels and minimize waste
- Hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc.
- Lead all key property issues including capital projects, customer service and refurbishment
- Handling complaints and oversee the service recovery procedures
- Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual operating budget, marketing & sales plan and capital budget
- Closely monitor the hotel’s daily reports on a daily basis and take decisions accordingly
- Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate
- Maximizing room yield and hotel revenue through innovative sale practices and yield management programs
- Prepare a monthly financial reporting for owners and stake holders
- Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services
- Coordination with the Head-of-departments for the execution of all activities and functions
- Develop and manage Hotel Executive team to ensure career progression and development
- Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations
- Implement and maintain effective open-door communication system across all departments
- Create and maintain the company culture while educating team members about company motto and values
- Respond to audits to ensure continual improvement is achieved
- Corporate client handling and take part in new client acquisition along with the sales team whenever required
- Responsible for safeguarding the quality of operations both (internal & external audits)
- Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures
- Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations
- Carry out verbal & written policy changes and instructions
- Ensure all decisions are made in the best interest of the hotel and management
- Ensure compliance with all local, state, and federal regulations
- Perform any other duties as assigned by Executive team & Ownership
Qualification Standards & Company Requirements
- 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred
- At least 5-years of experience in the hospitality industry
- At least 3-years of experience in hotel management with a proven track of success and knowledge of hotel operations & sales
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to manage and lead a team
- Ability to manage financial performance and achieve revenue and profit goals
- Present strong understanding of P&L statements and the ability to reach with impactful strategies
- Strong organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Proficient in Microsoft Office and hotel software(s)
- Must have a flexible work schedule
Powered by JazzHR
1zuir3MS1u
-
Limited-Service Hotel General Manager
2 months ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob Description General Manager (Limited-Service Hotel)IntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our...
-
Assistant Hotel General Manager
1 month ago
Seneca, United States Quality Inn Seneca Full timeDescription We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is...
-
Assistant Hotel General Manager
4 weeks ago
Seneca, United States Quality Inn Seneca Full timeDescription We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is...
-
Assistant Hotel General Manager
4 weeks ago
Seneca, United States Quality Inn Seneca Full timeJob DescriptionJob DescriptionWe're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our...
-
Hotel Front Office Manager
4 weeks ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionFront Office Manager/Front Desk SupervisorIntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our...
-
Hotel Room Attendant
3 days ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Room AttendantIntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team...
-
Hotel Room Attendant
4 weeks ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Room AttendantIntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team...
-
Hotel Maintenance Technician
3 days ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Maintenance Technician IntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with...
-
Hotel Maintenance Technician
1 month ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Maintenance Technician IntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with...
-
Hotel General Manager l Post Falls, ID
1 month ago
Post Falls, United States Avenue5 Full timeHotel General Manager l Post Falls, ID Post Falls, ID Office and Leasing Full Time 683774 Templin’s Resort, located on the Spokane River, just downstream from beautiful Lake Coeur d’Alene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new...
-
Hotel General Manager l Post Falls, ID
4 weeks ago
Post Falls, United States Avenue5 Full timeHotel General Manager l Post Falls, ID Post Falls, ID Office and Leasing Full Time 683774 Templin’s Resort, located on the Spokane River, just downstream from beautiful Lake Coeur d’Alene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new...
-
Hotel General Manager l Post Falls, ID
2 weeks ago
Post Falls, Idaho, United States Avenue5 Residential Full timeTemplins Resort, located on the Spokane River, just downstream from beautiful Lake Coeur dAlene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new owners, who include the StanCraft corporation, new capital, and a fresh vision we plan to transform and redefine...
-
Hotel General Manager l Post Falls, ID
3 weeks ago
Post Falls, United States Avenue5 Residential Full timeTemplins Resort, located on the Spokane River, just downstream from beautiful Lake Coeur dAlene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new owners, who include the StanCraft corporation, new capital, and a fresh vision we plan to transform and redefine...
-
Hotel General Manager l Post Falls, ID
1 month ago
Post Falls, United States Avenue5 Residential, LLC Full timeTemplin’s Resort, located on the Spokane River, just downstream from beautiful Lake Coeur d’Alene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new owners, who include the StanCraft corporation, new capital, and a fresh vision we plan to transform and...
-
Hotel General Manager l Post Falls, ID
4 weeks ago
Post Falls, United States Avenue5 Residential, LLC Full timeTemplin’s Resort, located on the Spokane River, just downstream from beautiful Lake Coeur d’Alene is seeking a dynamic Hotel General Manager to help lead our team as we transform this resort and marina into a Pacific Northwest destination. With new owners, who include the StanCraft corporation, new capital, and a fresh vision we plan to transform and...
-
Hotel General Manager
5 days ago
Tinton Falls, United States Latitude Suites Tinton Falls Full time**Job description** **Looking for a motivated individual with hotel management experience to manage the brand new Latitude Suites Hotel Tinton Falls. Salary is negotiable. Please send resume through indeed.** **Essential Responsibilities**: - Leads, trains & mentors staff including hiring, recruiting, motivating, coaching development, performing...
-
Hotel Maintenance
1 week ago
Glens Falls, United States The Queensbury Hotel Full timeThe Queensbury Hotel is located in the heart of Glens Falls, conveniently on the bus line. It is a Historic Hotel property and is the oldest standing hotel in the city. Duty: Seeking a self-starter, motivated, responsible individual to assist with the demanding day to day operations in a hotel atmosphere. Previous engineering experience is preferred. This...
-
Hotel Front Desk Associate/Night Auditor
4 weeks ago
Seneca Falls, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Front Desk Associate/Night Auditor IntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our...
-
Hotel Maintenance
4 weeks ago
Glens Falls, United States The Queensbury Hotel Full timeThe Queensbury Hotel is located in the heart of Glens Falls, conveniently on the bus line. It is a Historic Hotel property and is the oldest standing hotel in the city. Seeking a self-starter, motivated, responsible individual to assist with the demanding day to day operations in a hotel atmosphere. Previous engineering experience is preferred. This is a...
-
Hotel Housekeeper
2 months ago
Seneca, United States Quality Inn Seneca Full timeDescription We're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized...