Patient Services Specialist I
3 weeks ago
EDUCATION/EXPERIENCE:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.JOB DESCRIPTION:The Patient Services Specialist I create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.ESSENTIAL JOB FUNCTIONS:SERVICE:Provides high level customer service in all interactions with internal and external customers.Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.Answers calls accurately and with exceptional customer service at all times.Ensures caller's needs are met and accurate information is obtainedEnsures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate.Acts as patient advocate and liaisons with various departments to meet mutual goals.Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax and mail.Addresses concerns of patients, provides service recovery, and escalates issues as needed.SCHEDULING:Applies the policies of the clinical entity to schedule appointments.Coordinates financial counseling for day surgery.Completes reminder calls to patients for scheduled appointments.Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.Provides out of pocket cost estimates to patients.Counsels patients about unpaid bills.Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.ARRIVAL:Arrives patients and prepares paperwork/chart for visit.Appropriately receipts all monies collected, tokens distributed, and deferments authorized.SALARY RANGE;Salary commensurate with experience.Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
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Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activitie Patient Services, Specialist, Pediatric, Customer Service, Patient, Healthcare
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Patient Services Specialist I
1 week ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activitie Patient Services, Specialist, Family, Clinic, Customer Service, Patient, Healthcare
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Patient Services Specialist II
2 weeks ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities Patient Services, Specialist, Delivery, Patient, Healthcare
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Patient Services Coordinator
4 weeks ago
Galveston, Texas, United States UTMB Health Full timePatient Services Specialist I Role SummaryUTMB Health is seeking a highly skilled Patient Services Specialist I to join our team. As a Patient Services Specialist I, you will play a critical role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care. Key Responsibilities:• Provides high-level...
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(Part-time) Patient Services Specialist I
3 months ago
Galveston, United States UTMB Health Full timePatient Services Specialist - (Onsite)Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient...
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(Part-time) Patient Services Specialist I
5 months ago
Galveston, United States UTMB Health Full timeJob Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.EDUCATION &...
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Patient Care Technician I
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Summary:UTMB Health is seeking a skilled Patient Care Technician I to provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas. As a key member of our healthcare team, you will be responsible for collecting, reporting, and documenting data related to patient needs and emergencies,...
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Patient Service Supervisor Oncology
2 months ago
Galveston, United States UTMB Health Full timeEDUCATION & EXPERIENCE Minimum Qualifications: •Associate degree and three years clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position. JOB SUMMARY The Patient Services Specialist Supervisor has advanced Patient Services Specialist skills and is an expert in...
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Patient Care Technician I
1 month ago
Galveston, Texas, United States University of Texas Medical Branch Full timeJob Summary:As a Patient Care Technician I at the University of Texas Medical Branch, you will play a vital role in providing basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas. Your primary responsibility will be to collect, report, and document data related to patient needs, including...
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Galveston, Texas, United States UTMB Health Full timeJob Summary:UTMB Health is seeking a highly motivated and enthusiastic Pediatric Speech Pathologist I, Speech and Communication Specialist to join our team in the Clear Lake/Webster Outpatient clinic. As a key member of our Speech Pathology program, you will provide professional skills in the comprehensive evaluation of patients with speech and language...
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Patient Care Specialist
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a skilled Patient Care Technician I TDCJ Medicine to provide high-quality patient care and technical assistance in a dynamic healthcare environment. Key Responsibilities Provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas. Collaborate with...
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Patient Care Specialist
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a skilled Patient Care Technician I TDCJ ICU to provide exceptional patient care in our Intensive Care Unit. The ideal candidate will possess a strong foundation in basic technical assistance and supportive patient care.Responsibilities Provide basic technical assistance and supportive patient care to meet the needs of...
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Patient Care Technician I TDCJ Med Surg/Tele
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Summary:We are seeking a highly skilled and compassionate Patient Care Technician I to join our team at UTMB Health. As a Patient Care Technician I, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Key Responsibilities:Collects, reports, and documents data: vital...
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Patient Care Technician I
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryWe are seeking a skilled Patient Care Technician I to join our team at the TDCJ Infirmary Galveston. As a key member of our healthcare team, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Key ResponsibilitiesCollects, reports, and documents patient data,...
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Patient Care Technician I TDCJ Med Surg/Tele
1 month ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a skilled Patient Care Technician I TDCJ Med Surg/Tele to provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Key ResponsibilitiesCollects, reports, and documents data: Vital signs, height and weight, intake and output, pulse oximetry, and collects...
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Patient Services Coordinator
1 month ago
Galveston, Texas, United States UTMB Health Full timeJob Summary:The Patient Services Coordinator is responsible for creating a positive patient experience by consistently exceeding expectations in customer service and patient care. This role coordinates clerical and medical activities of a healthcare team, patient registration activities, and facilitates access to UTMB services for new and returning...
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CPI Investigative Supervisor I
4 weeks ago
Galveston, Texas, United States Texas Department of Aging & Disability Services Full timeJob Title: CPI Investigative Supervisor IJob Summary: We are seeking a highly skilled CPI Investigative Supervisor I to join our team at the Texas Department of Aging & Disability Services.Key Responsibilities:* Oversees the daily operations of the CPI unit, ensuring timely contact with families and staff are continually assessing child safety.* Evaluates...
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ER Technician I
4 weeks ago
Galveston, Texas, United States University of Texas Medical Branch Full timeJob Summary:We are seeking a highly skilled ER Technician I to join our team at the University of Texas Medical Branch. As an ER Technician I, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas in the Emergency Department.Key Responsibilities:Collects, reports, and...
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Patient Care Specialist ICU TDCJ
1 month ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a Patient Care Technician I TDCJ ICU to provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Responsibilities Provide basic technical assistance and supportive patient care to meet the needs of individual patients Assist with patient care activities...
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Patient Care Assistant
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryUTMB Health is seeking a skilled Patient Care Technician I to join our team. As a Patient Care Technician I, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Key Responsibilities• Collects, reports, and documents data: Vital signs, height and weight, intake...
