Parts Retail Counter II

4 months ago

Peoria, United States Lhmauto Full time

** Parts Retail Counter II**

**Job Category****:** AUTO-Parts Department **Requisition Number****:** PARTS002293 Showing 1 location * ***Primary Responsibilities:***

* The Parts Counter Salesperson II is expected to:

* Protect the legal, financial and moral wellbeing of the Larry H. Miller Dealerships.

* Achieve sales and gross profit goals to develop business while sustaining customer satisfaction standards.

* Seek ways to improve business operation efficiencies and customer service.

* Be a teacher to support the efforts of other employees to be successful.

* ***Reports to:*** Parts Manager

* ***Essential Job Functions:***

* >50% of time during a work week spent in sales and obtaining customer information regarding parts needs. > 50% of pay consists of commission.

Maintain general knowledge of warranty P&P and return procedures. Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements. Maintain ability to handle job stress and effective interaction with others in the workplace. Perform all other job duties as requested by management. Required vision include close, vision, distance, peripheral and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. **1.** **Education** **2.** **Experience** 1+ years experience in an automotive Parts Department preferred. 1+ years sales experience preferred. Maintain valid drivers license and MVR record within company policy requirements. **4.** **Skills** Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others reactions and understanding why they react as they do. **5.** **Knowledge** Knowledge of Larry H. Miller Dealerships current company management systems desirable. Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. *Knowledge of Microsoft Office products is required.* English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Sales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration sales techniques, and sales control systems. Mechanical- General knowledge of machines and tools, including their designs, uses, repair, and maintenance. *Adaptability* - Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. *Interpersonal Skills* - Maintains confidentiality, remains open to others ideas and exhibits willingness to try new things. *Leadership* - Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees. *Time Management* - The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team. **Skills**

**Education**

**Experience**

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