Customer Care Professional

4 weeks ago


Naples, United States Casa Italia Naples Full time

Company Description

Casa Italia Home Furnishings, located in Naples, FL, offers a diverse selection of contemporary furnishings and lighting from Italy and other European countries. With showrooms featuring luxurious lines like Minotti, Poltrona Frau, Hessentia and more. Casa Italia helps clients achieve inspired designs in a friendly, comfortable atmosphere. The company provides outstanding service to its interior design clientele in the Naples Design District on the west coast of Florida.

Role Description

This is a full-time on-site role for a Customer Care Professional at Casa Italia Home Furnishings in Naples, FL. The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills to address inquiries, communicating effectively with clients, and delivering exceptional customer service on a daily basis.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Analytical Skills for problem-solving
  • Strong Communication abilities
  • Customer Service expertise
  • Excellent interpersonal skills
  • Prior experience in interior design or home furnishings industry is a plus
  • Ability to multitask and prioritize tasks efficiently
  • High school diploma or GED equivalent required, Associate's or Bachelor's degree a plus


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