Quality Engineer

3 weeks ago


Kings Mountain, United States CEO Full time
  • Title: Quality Engineer (Onsite Customer Liaison)
  • Position Summary:
  • The Quality Engineer is responsible for performing inspections, establishing quality assurance testing models, and contributing to the development of quality control policies while serving as a key onsite liaison at our customers manufacturing plant.
  • Essential Duties and Responsibilities:
  • Address customer complaints on two production lines, providing detailed problem descriptions, including pictures of defects, and affected part numbers.
  • Review customer drawings for specifications to determine conformance or non-conformance.
  • Report all non-conformances to the Company Team, collaborating to identify short-term solutions (containment) and long-term solutions (corrective action).
  • Log all reports for effective tracking and documentation.
  • Collaborate with Customer Inspection Team and Supplier Quality Engineers to communicate Company acceptance of quality rejections based on initial data provided.
  • Develop repair instructions for Customer personnel, if needed, to rectify quality issues.
  • Provide feedback to Customer Quality personnel regarding clean points and actions taken.
  • Lead/manage sorting and rework of any non-conforming Company products at customer site.
  • Daily report customer production numbers to Company's Plant Management Team.
  • Communicate any major schedule changes/downtime at customer to Company's Plant Management Team.
  • Record daily Customer Audit findings that pertain to Company
  • Attend and support collaborative meetings between the Company and Customer site(s).
  • Provide customer service support for service orders, part number lookup, etc., as needed.
  • Conduct reviews of cabs at the offsite paint facility (usually twice per month).
  • Perform other duties as assigned.
  • Required Qualifications:
  • 2-year or associate degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least five (5) years of related experience in a manufacturing environment.
  • Proficient skills in disciplined problem-solving methodologies and techniques (8D preferred).
  • ISO 9001, and ISO 14001
  • Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
  • Ability to read Blueprints.
  • Proven communication (verbal and written), analytical, organizational, and time management skills.
  • Proficiency in Microsoft Office Suite (experience with SharePoint a plus).
  • Action-oriented individual with a result-driven mindset.
  • Strong interpersonal communication and team development skills.
  • Willing to travel 25%
  • Preferred Qualifications:
  • 4-year or bachelors degree from an accredited college with a major in Engineering/Engineering Technology or a similar field, along with at least three (3) years of related experience in a manufacturing environment.
  • Experience with CATIA V5, Pro/E, AutoCAD, UG, or related CAD software.
  • CMM (Computerized Maintenance Management Systems) experience preferred.
  • Geometric Dimensioning and Tolerancing (GD&T)
  • Welding experience preferred.
  • 5+ years of manufacturing quality experience.
  • Project management and customer interaction experience preferred.


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