Infrastructure and Security Manager

2 weeks ago


Minnesota Lake, United States C4 Technical Services Full time

Infrastructure & Security Manager Location : Eagan MN Responsibilities Hands-on role includes designing, testing, and building Azure and on-prem solutions for 300+ users in 4+ sites. Deploy and optimize systems in Azure IaaS and PaaS, Citrix Cloud, Windows VM's, Salesforce.com, and more. Manage and grow a team of highly competent Systems Administrators/Engineers and Help Desk personnel. Deliver solutions that provide maximum uptime and performance for all users and external stakeholders. Managed Help Desk operations, including ZenDesk ticketing system, key response metrics, and end user satisfaction. Manage all aspects of cyber security including EDR/MDR, policies and procedures, threat detection and prevention, and more. Optimize and run processes like patch management, change management, and incident/problem management. Evaluate new technologies and partner with other IT teams and business partners to recommend best solutions to advance business needs. Ensure remote locations and home-based remote users have quality service. Manage phone systems (WebEx Cloud) and all aspects of collaboration (Teams, SharePoint, OneDrive, etc.) Requirements: Undergraduate degree in applicable area, or 5+ years of equivalent experience. 7+ years of Windows core infrastructure experience. 3+ years with Cloud-based environments, preferably MS Azure. Experience with Citrix VDI strongly desired. Experience with EDR and MDR tools. Carbon Black and Red Canary preferred. Exposure with cyber security policies and training. Preferred Qualifications : Certification in Microsoft Azure Data Engineer Associate. 2+ Salesforce.com experience, APEX object knowledge strongly preferred. Certified Salesforce Data Architect. Experience with reporting and big data tools such as Synapse or Data Factory. Experience importing/exporting data with ERP systems like Microsoft Dynamics 365. Development experience with Microsoft and Salesforce Communities. #DICE tkettwick@c4techservices.com



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