A/V Support Technician

2 days ago


Raleigh, United States SysMind Tech Full time

Role: A/V Support Technician Location: Raleigh, NC (Day 1 Onsite, 5 days / week in office)AV Engineer with Spanish and Portuguese Language competencyJob Summary Tperson IS&T Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions. Duties and Responsibilities Perform conference room personalth cpersoncks to ensure audio visual and video conferencing systems are operating at optimal conditions Resolve and track support requests and incidents, escalate issues to proper support teams Support A/V upgrades, installations and vendor activities Must have: Spanish and Portuguese Language competency Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs) Track and document A/V inventory Key Qualifications Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred) Good understanding of network technologies and security concepts Excellent problem solving abilities Able to multitask in a dynamic and fast-paced environment and complete tasks on time Able to communicate effectively with personnel at all levels (staff to executive) Able to quickly adapt to new technical concepts and tools Ability to lift up to 50 lbs Experience and Education 1+ years related experience Certified A/V Technician preferred



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