Patient Access Representative
4 weeks ago
Overview The Patient Access Representative performs functions that enhance patient access and increase revenue to the clinic. Advises patients regarding insurance coverage and financial obligations, completes registration and scheduling of patients in the automated registration/scheduling system, and collects payments. Hours are Monday-Friday, 7:30 am - 4:00 pm. As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Responsibilities * Acknowledges and prints patient arriving into the clinic and prints the required paperwork * Responsible for the accurate and complete collection and capture of patient registration data for an assigned area in the pre-registration and verification system * Reviews and verifies scheduled ambulatory visits for an assigned area, including confirmation that valid insurance coverage exists, that a referral is authorized for specialty visits, and the accuracy of primary care physician data for all managed care patients * Obtain referral waiver forms when appropriate * Obtain signature on ABN when appropriate and can provide education to patient on ABN process * Collect co-payments, self-pay payments and/or payment in full or partial payment on any balances on account * Utilizes scheduling system for many types of appointments * Enters managed care referral * Provides general information to patients and visitors while building sustainable relationships and trust with patients through open and interactive communication * Other duties as assigned. Qualifications * Associate degree or equivalent relevant experience * Minimum of 2 year experience in insurance, managed care, private physician's office practice, or hospital registration setting * Proven customer support experience, with the ability to demonstrate excellent communication and presentation skills * Thorough knowledge and understanding of health care delivery systems with special emphasis on the referral management process for managed care providers * Thorough understanding of Medicare and Medicaid programs with the ability to identify primary payers * Strong phone contact handling skills and active listening * Knowledge of personal computer and automated registration/scheduling systems * Knowledge of insurance and collection of payments * Knowledge of hospital admissions * Demonstrated skill in customer service, team building and problem solving
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Patient Access Representative
2 months ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $22Patient Access Representative Full time, Benefit eligible Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations Bilingual (English/Spanish)The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all...
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Patient Access Representative
1 week ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $22Patient Access Representative Full time, Benefit eligible Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations Bilingual (English/Spanish)The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all...
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Patient Access Representative
1 month ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
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Patient Access Representative
1 week ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
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Patient Access Representative
2 weeks ago
Boston, United States East Boston Neighborhood Health Center Full timeDescription: As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner wile capturing accurate information in order to provide a superior customer experience. The Patient Access Representative will...
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Patient Access Representative
1 week ago
Boston, Massachusetts, United States Mattapan Community Health Center Inc Full time:POSITION DESCRIPTION POSITION: Patient Access Representative DEPARTMENT: Patient Services LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Manager of Patient Services TYPE: Full -Time: Experienced SALARY: Open Summary:The Patient Access Representative (PAR) is the first person with whom a patient or family member will interact, either upon...
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Patient Access Representative
2 weeks ago
Boston, United States Mattapan Community Health Center Inc Full timeDescription:POSITION DESCRIPTION POSITION: Patient Access Representative DEPARTMENT: Patient Services LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Manager of Patient Services TYPE: Full -Time: Experienced SALARY: Open Summary:The Patient Access Representative (PAR) is the first person with whom a patient or family member will interact,...
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Patient Access Representative
1 week ago
Boston, United States Mattapan Community Health Center Inc Full timeDescription:POSITION DESCRIPTION POSITION: Patient Access Representative DEPARTMENT: Patient Services LOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126 REPORTS TO: Manager of Patient Services TYPE: Full -Time: Experienced SALARY: Open Summary:The Patient Access Representative (PAR) is the first person with whom a patient or family member will interact,...
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Patient Access Representative
1 week ago
Boston, Massachusetts, United States Mattapan Community Health Center Inc Full time:POSITION DESCRIPTIONPOSITION:Patient Access RepresentativeDEPARTMENT:Patient ServicesLOCATION: 1575 Blue Hill Avenue, Mattapan, MA 02126REPORTS TO:Manager of Patient ServicesTYPE:Full -Time: ExperiencedSALARY:Open Summary:The Patient Access Representative (PAR) is the first person with whom a patient or family member will interact, either upon arrival or...
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Patient Access Representative
4 days ago
Boston, United States NeighborHealth Full time**Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**: Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...
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Patient Access Representative
4 days ago
Boston, United States NeighborHealth Full time**Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**: Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...
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Patient Access Representative
7 days ago
Boston, United States East Boston Neighborhood Health Center Full timeDescription: The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all patient access related activities for the health center in support of the delivery of patient care. This includes the delivery of exceptional customer...
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Per Diem Patient Access Representative
1 week ago
Boston, United States Harbor Health Services Full timeHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. The Patient Access Representative greets and assists patients entering the Health Center by:...
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Per Diem Patient Access Representative
3 weeks ago
Boston, United States Harbor Health Services Full timeHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. The Patient Access Representative greets and assists patients entering the Health Center by:...
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Patient Access Representative
7 days ago
Boston, United States Complete Staffing Solutions Full timeJob DescriptionJob DescriptionPatient Access Representative Type: Temp- HireHours: M-F between the hours of 7:15am and 5:30pm (will not go over 40 HPW but need to be flexible within these hours)Responsibilities:Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.Act as a super user for scheduling,...
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Ed Patient Access Representative Team Lead
4 days ago
Boston, United States Boston Medical Center Full time**Position**:ED Patient Access Representative Team Lead*** **Department**:Patient Access Services **Schedule**:Part Time ***: Under general supervision from the department supervisor, manager or director, is responsible for the optimizing department operations by ensuring timely arrivals, registrations and floor support for all ED Patient Access...
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Patient Access Representative
1 week ago
Boston, United States Boston Medical Center Full time**_Sign On Bonus $1,500.00_**: **Position**:Patient Access Representative **Department**:Emergency **Schedule**:40hrs M-F 3PM-1130PM U ***: The Patient Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with patients resolving...
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Coordinator Patient Access
1 month ago
Boston, United States East Boston Neighborhood Health Center Full time**Thank you for your interest in careers at EBNHC!**: Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
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Coordinator Patient Access
4 days ago
Boston, United States East Boston Neighborhood Health Center Full time**Thank you for your interest in careers at EBNHC!**: Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
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Patient Access Coordinator
3 weeks ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday-Friday 8am-5pm and includes evening, weekend & holiday rotationsBilingual (English/spanish)Vision departmentThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands...
