Housekeeping Room Attendant

4 months ago


Miami, United States TB ISLE RESORT LP Full time
Job Details

Job Location
JW Marriott Turnberry Miami Resort & Spa - Aventura, FL

Job Category
Hospitality - Hotel

Description

Scope of Position

The Room Attendant provides housekeeping services to all guest rooms according to the policies and procedures established by JW Marriott Miami Turnberry Resort & Spa. He/she will provide exceptional quality housekeeping services to enhance the overall guest experience.

Position Requirements
  • Professional demeanor appropriate for a luxury environment.
  • Previous housekeeping experience preferred.
  • Able to work cohesively as part of a team with minimum supervision.
  • Able to focus attention on guest needs.
  • Adhere to safety, rules and company policies.
  • Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.
Responsibilities
  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning chemicals by extending arms over head, bending and stooping.
  • Strip and make beds, change bed linens which may require lifting bedspreads weighing a maximum of 50 lbs. with up to 15 rooms cleaned per shift.
  • Respond quickly and efficiently to all guest requests.
  • Keep linen closet and service landings secure.
  • Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest room.
  • Practice chemical safety rules and follows procedures for needles and other hazardous materials.
  • Communicate effectively with other employees, as well as guests.
  • Take accurate room status reports at the end of the shift.
  • Understand information such as labels, instructions and guest requests.
  • Perform any other reasonable duties as required by management.
Education
  • High school diploma; experience in a large hotel environment, preferred.
Skills and Abilities
  • Ability to communicate in the English language (Second language is a plus).
  • Ability to perform assigned duties with attention to detail, speed, and accuracy.
  • Ability to work flexible schedules including holidays and weekends.
  • Ability to perform multiple tasks.
Physical Requirements
  • Must be able to work in a fast paced environment.
  • Must be physically fit in order to lift, pull and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).


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