Customer Service
4 weeks ago
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.
Role : Customer Service , Billing representative.
Location: Danville, IL
Type: Fulltime (Onsite)
As a pivotal member of our team, you will play a crucial role in billing pharmacy claims via paper or electronically. Your primary responsibility will involve working with various departments to obtain the information needed for billing and ensuring the billings are done by paper or electronic. This will include printing, mailing, and attaching documents as needed.
Responsibilities
Create paper billings as required for payors on UCF, HCFA, or plan specific billing forms based on plan set up.
Print the billing forms and attach documentation if required.
Bill claims electronically using the pharmacy system or website if the plan allows.
Review the rejected claims from submissions to determine corrective action.
Update the pharmacy receivable system based on billings and perform plan transfers including adjustments as needed.
Reprocess claims that need billed to different plans; reverse original billing and update the receivable system with the appropriate accounting entries.
Maintain compliance with state and federal billing requirements.
Work on special projects as assigned based on client business needs.
Qualifications we seek in you
Minimum Qualifications
- school diploma or equivalent required.
- experience in customer service.
- computer and keyboarding skills
- in English (verbal and written).
- communication skills (verbal and written) and can effectively communicate complex information to customers.
- attention to detail and organizational skills.
- to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Preferred Qualifications/ Skills
- of Microsoft applications (Excel, Word, etc.)
- of Medical insurance/billing terminology
- to upholding security measures and compliance standards.
-
Customer Service Advisor
2 weeks ago
Danville, United States Virginia LubeJiffy Lube Full timeJob DescriptionJob DescriptionA Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be...
-
Customer Service Representative
2 weeks ago
Danville, United States U-Haul Full timeLocation: 2400 Riverside Dr, Danville, Virginia 24540 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
24 hours ago
Danville, United States U-Haul Full timeLocation: 2400 Riverside Dr, Danville, Virginia 24540 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Manager
11 hours ago
Danville, United States Dana Full timeDana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's...
-
PT Customer Service Leader
2 weeks ago
Danville, United States Food Lion Full timeAddress: USA-VA-Danville-1461 S Boston Road Store Code: Store 02621 Front End (7235210) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
PT Customer Service Leader
2 weeks ago
Danville, United States Food Lion Full timeAddress: USA-VA-Danville-1461 S Boston Road Store Code: Store 02621 Front End (7235210) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
PT Customer Service Leader
2 days ago
Danville, United States Food Lion Full timeAddress: USA-VA-Danville-1461 S Boston Road Store Code: Store 02621 Front End (7235210) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...
-
PT Customer Service Leader
2 days ago
Danville, United States Food Lion Full timeAddress: USA-VA-Danville-1461 S Boston Road Store Code: Store 02621 Front End (7235210) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
Store Customer Service Specialist
1 week ago
Danville, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Store Customer Service Specialist
2 days ago
Danville, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Commercial Service Technician
1 month ago
Danville, United States Piedmont Service Group Full timeJob DescriptionJob DescriptionCommercial Service Technician Piedmont Service Group has been providing HVAC services to clients in NC, SC, and VA since 1971!We are currently looking for an experienced Commercial Service Technician to join our team in Danville, VA.We provide above average pay, great benefits, and a strong company culture with low...
-
Commercial Service Technician
2 days ago
Danville, United States Piedmont Service Group Full timeJob DescriptionJob DescriptionCommercial Service Technician Piedmont Service Group has been providing HVAC services to clients in NC, SC, and VA since 1971!We are currently looking for an experienced Commercial Service Technician to join our team in Danville, VA.We provide above average pay, great benefits, and a strong company culture with low...
-
Customer Service Representative
1 week ago
Danville, United States Chevron Full timeAt Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment...
-
Manager Customer Service Operations
2 days ago
Danville, United States Geisinger Full time**Job Duties**: - Participates in development of performance standards for Customer Service teams, evaluates actual performance against standards, and implements action plans for improvement. - Manages resource allocation in order to realize efficient production. - Acts as a liaison between all customer service teams and other departments. - Develops...
-
Customer Service Transformation Manager
2 weeks ago
Danville, United States Viscofan Full timeJob DescriptionJob DescriptionThe candidate selected for this role will train in the Danville, IL plant for approximately 6-12 months, depending on experience. Once the initial training is completed, the position will be located in Montgomery, AL, at the appropriate time based on several criteria. Travel will be expected in this role.Job PurposeThe primary...
-
Customer Service Transformation Manager
1 month ago
Danville, United States Viscofan Full timeJob DescriptionJob DescriptionThe candidate selected for this role will train in the Danville, IL plant for approximately 6-12 months, depending on experience. Once the initial training is completed, the position will be located in Montgomery, AL, at the appropriate time based on several criteria. Travel will be expected in this role.Job PurposeThe primary...
-
Customer Service Transformation Manager
2 days ago
Danville, United States Viscofan Full timeJob DescriptionJob DescriptionThe candidate selected for this role will train in the Danville, IL plant for approximately 6-12 months, depending on experience. Once the initial training is completed, the position will be located in Montgomery, AL, at the appropriate time based on several criteria. Travel will be expected in this role.Job PurposeThe primary...
-
Help Desk Customer Service Technician I
2 weeks ago
Danville, United States Watchfire Signs LLC Full timeJob DescriptionJob DescriptionSummaryOur true differentiator in the market is exceptional technical support/customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our outside customers -- end users and sign technicians -- with installation, service, maintenance and...
-
Help Desk Customer Service Technician I
24 hours ago
Danville, United States Watchfire Signs LLC Full timeJob DescriptionJob DescriptionSummaryOur true differentiator in the market is exceptional technical support/customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members who provide our outside customers -- end users and sign technicians -- with installation, service, maintenance and...
-
Customer Service Representative
1 week ago
Danville, United States Todd Breaux - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Todd Breaux Insurance Agency Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...