Retail Sales Associate
3 months ago
**Retail Sales Associate**
* Salt Lake City, Utah (GA)
* Retail Operations
* Active P/T
* 553446
At Grand America Hotels & Resorts, we are devoted to a tradition of excellence, providing memorable experiences, beautiful backdrops, and genuine service. Established in 1952 by the Holding family, the Grand America Hotels & Resorts distinctive collection includes The Grand America Hotel (Salt Lake City, Utah,) Sun Valley Resort (Sun Valley, Idaho,) Snowbasin Resort (Huntsville, Utah,) The Westgate Hotel (San Diego, California,) and Little America Hotel locations in Salt Lake City, Utah; Flagstaff, Arizona; Cheyenne, Wyoming and Little America, Wyoming. When it comes to outdoor adventure, family getaways, and destination meetings, Grand America Hotels & Resorts properties offer everything needed to ensure an unforgettable stay.
Hourly wage: $13 an hour
Assist customers, sell merchandise, handle cash and credit card sales accurately, keep the shop clean and attractive, and assure safety and sanitation standards are maintained. Strive to achieve sales figures by selling effectively.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
* Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean and that displays are attractively merchandised to promote sales.
* Ensure all assigned inventory counts are accurate.
* Protect assets against losses and shoplifting.
* Handle all cash transactions accurately. Follow proper procedure for credit card and room charge transactions and obtain proper i.d. and department information for all employee discounts. Adhere to the hotel cash handling policy.
* Practice proper register operation procedures.
* Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to.
* Maintain constant communication line with gift shop manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
**QUALIFICATIONS & EXPERIENCE**
* Knowledge of computer equipment or other technical devices.
* Mathematical proficiency required to handle cash.
* Excellent hearing required to assist guests, deal with vendors, communicate with others outside the shop.
* Excellent vision required to see the merchandise, prevent loss, inventory, cash handling.
* Excellent speech communication skills required for guest interaction, vendor interaction, meeting participation.
* Excellent comprehension and literacy required to complete inventory, ordering, checkbook accounting.
**Abilities**
* Lifting, pushing, pulling or carrying - lift inventory, boxes up to 40 lbs., carry newspapers in every morning, pull/push racks of merchandise.
* Bending/kneeling - bending required to stock and clean the shop; kneeling required to assist in inventory and guest service.
* Mobility - needs to be able to move around the shop to assist guest, stock merchandise, control loss, dust all areas of the shop, vacuum the shop, reach high hanging merchandise.
* Continuous standing - clerk will stand behind the register as the posted perch area, when not assisting guests on the floor or conducting inventory/cleaning duties.
* Climbing stairs of approximately 1 step 50% of 8-hour shift; climbing ladders of approximately 6 feet 30% of 8-hour shift.
* No driving required.
**Experience**
* Prior experience in a cash handling position. Three months or more of retail/sales related experience is preferred.
**Material/Equipment Used**
* Chemicals/Agents used: Windex to clean display cases daily.
* Operate cash register, payroll computer, vacuum, telephone.
Hours: 40 hours per week or as needed for shop coverage; hours may vary from day to evening based on the schedule.
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