Housing Outreach Specialist

3 weeks ago

Albany, United States Albany Housing Authority Full time

HOUSING OUTREACH SPECIALIST (Albany Housing Authority)

DISTINGUISHING FEATURES OF THE CLASS: Under general supervision, an incumbent of this position performs complex clerical support work and administrative tasks for the department/division head. The work performed is higher level in nature and requires good knowledge of the policies, functions, and procedures of a department. Ability to interact with tenants, landlords, and supervisory staff; and exercise of independent judgment is a major aspect of the work. The incumbent also will act as a landlord liaison for the Section 8 Subsidy Program.

TYPICAL WORK ACTIVITIES: (Illustrative Only)

+ Develops and maintains housing provider relationship promoting retention for housing assistance programs;

+ Identifies property owners, property managers, service providers and management companies who are willing to provide housing for the voucher program applicants and participants;

+ Develops outreach methods for the housing assistance programs on continuous basis;

+ Engages with community landlords and property owners as effective partners to preserve and expand the quality and quantity of available affordable housing options;

+ Collects, compiles, and maintains detailed information, data and statistical reports,

+ Maintains data on rent reasonable and available rental housing units

+ Performs outreach, briefings, group meetings and conducts housing market research;

+ Solicits input from realtors, merchants, private landlords, Not-for-Profit Corporations, and other sources of projects;

+ Develops and maintains open lines of communication between the residents, community, landlords and the housing authority;

+ Receives telephone calls, makes appointments, and acts as receptionist;

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

+ Good knowledge of housing market research methods

+ Proficient knowledge of personal computers and office equipment;

+ Excellent oral and written presentation skills;

+ Skills and sensitivity to work in a liaison role with low income individuals and landlords;

+ Ability to work with minimal supervision and organize and implement projects on his/her own initiative;

+ Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS:

A minimum of two (2) years experience in market outreach, housing counseling, or related fields.

Annual Salary $42,979.75

Monday-Friday

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